葡萄沟ppt课件免费下载:CRM Analytics - Data Targets

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CRM Analytics - Data Targets

Data Target Tech Name Contact Channel Analyses 0CHANNEL E-Analytics 0WEB Web Analytics 0WEB_EBA Mapping InfoObject Field Name 0WEB_MAP1 Generic Events 0WEB_O03 Events & Articles 0WEB_O04 E-Business Events & Items 0WEB_C04 Web Site Monitoring 0WEB_ESA Standard Web Log File 0WEB_O01 Standard Web Log File - Web Pages 0WEB_O02 Standard Web Log File 0WEB_C01 Interaction Center Analyses 0CRM_CIC Interaction Statistics 0CRM_CTI ERMS E-Mail Events 0CRM_ER01 Interactive Scripting Data (IC WebClient) 0CRM_ISE1 Interactive Scripting 0CRM_CIC1 IC Interaction Statistics (in Time Intervals) 0CRM_CTI1 Interaction Statistics (with Reference to CRM Info.) 0CRM_CTI2 WFM Interaction Statistics (In Time Intervals) 0CRM_CTI3 ERMS Statistics 0CRM_ER11 Interactive Scripting Evaluation (IC WebClient) 0CRM_ISE2 Mobile Sales 0MSA Generic 0MSAGN Potential 0MSA_C05 High Tech 0MSAHT Pharmaceutical 0MSAPH Partner and Channel Analyses 0CRM_SALES_POM ODS for Account and Partner Management 0CHM_ACCT Sales Order for HOM (Lean Extraction) 0HOM_SAL2 Sales Orders Items for Hosted Order Management 0HOM_SALO Account and Partner Management InfoCube 0CHM_C01 Sales Orders for Host Order Management Scenarios 0HOM_C03 Cross-Scenario Analyses 0CRM_CA Activity Analysis 0CRM_SALES_A Activity Item 0CRM_ACTI ODS for Activities 0SAL_DS01 Activity Item 0CRM_C08 Activities Activities Billing Engine Analysis 0BE Billing Engine: Billing Documents 0BE_INV Billing Documents 0BE_C01 Case Management Analysis 0CRM_SERV_CASE CRM Case 0CRM_CASE CRM Case with Linked Objects 0CRM_CMGL Case Management: Linked Objects for Case 0CSM_LINK Case Activity Analysis 0CRM_CMG1 Case Relationship Analysis 0CRM_CMG2 Incentive & Commission Management Analysis 0CRM_ICM CRM-ICM Incentive and Commission Management 0CRM_ICO1 CRM-ICM Incentive and Commission Management 0CRM_ICC1 Installed Base Analysis 0CRM_SERV_IBAS Installed Bases and Components 0CRM_IBCO Workforce Management Analysis 0CRM_WFM Virtual Infoprovider 0CRM_WFMVIP WFM VR Weekly Schedule 0CRM_VC11 WFM VR Volume Indicator 0CRM_VC12 WFM VR Daily Coverage 0CRM_VC13 WFM VR Workload 0CRM_VC14 WFM Schedule Details 0CRM_WFMA WFM Workload Details 0CRM_WFMB WFM Employee Time Details 0CRM_WFMC WFM Schedule Exceptions 0CRM_WFMD WFM Indicator Details 0CRM_WFME WFM Schedule Actuals 0CRM_WFMF WFM Organization Config Data 0CRM_WFMG WFM Work Area Totals 0CRM_WFM1 WFM Employee Totals 0CRM_WFM2 WFM Employee Details 0CRM_WFM3 WFM Work Area Details 0CRM_WFM4 WFM Org Daily Total 0CRM_WFM5 MultiCube for WFM Statistics 0CRM_MC11 Customer Analyses 0CRM_CUST Customer Behavior Modeling 0CRM_CUST_BEHAVMOD Churn Analysis 0CRM_CHURN CRM Churn Management Data 0CUST_DS1 CRM Churn Management 0CUST_C1 CRM Churn Management - COPA 0CUST_MC1 Customer Satisfaction and Loyalty Analysis 0CRM_SAT Portfolio: Customer Satisfaction & Customer Loyalty 0CRM_OLVP Portfolio: Customer Satisfaction & Customer Loyalty 0LVP_IS01 Customer Status 0CRM_CUST_STAT Customer Status 0CRM_OLVC Customer Status InfoSet 0LVC_IS01 Migration Analysis 0CRM_MIGRATE CRM ABC analysis results 0CRMADS01 CRM Clustering results 0CRMCDS01 CRM Decision tree results 0CRMTDS01 CRM ABC analysis counts 0CRMACC01 CRM Clustering counts 0CRMCCC01 CRM Decision Tree Counts 0CRMTCC01 CRM ABC Analysis and counts 0CRMAMC01 CRM Clustering and counts 0CRMCMC01 CRM Decision tree and counts 0CRMTMC01 Comparison of CRM ABC analysis and CRM Clustering 0CRACIS01 Comparison of CRM ABC analysis and CRM Decision tree 0CRATIS01 Comparison of CRM Clustering and CRM Decision trees 0CRCTIS01 CRM ABC migration analysis 0CRMAIS01 CRM Clustering migration analysis 0CRMCIS01 CRM Decision tree migration analysis 0CRMTIS01 Customer Lifetime Value Analysis 0CRM_CUST_VAL CLTV Prediction 0CRM_OLVF CLTV Models 0CRM_OLVM Fact Sheet Analysis 0CRM_SERV_MULT Business Partner related KPI's ODS 0CRMBPKPI CRM: Shared InfoCube for Fact Sheet 0CRM_FSC1 Marketing Characteristics for Business Partner 0CRM_MKTATTR CRM Marketing Attributes for Business Partner 0ATR_DS01 BP: Partner Function Assignment (Dependent on Sales Area) 0BP_FCT BP: Partner Function Assignment (Dependent on Sales Area) 0BP_FUNC BP: CRM Sales View 0CRM_BP Entitlement Analysis 0EE Entitlement Conditions 0EA_COND Entitlement Document Flow 0EA_DOCU Entitlement Header/Item 0EA_HITEM Entitlement Consolidation 0EA_BC1 Marketing Analyses 0MKTG External List Analysis 0ELM Contact Counter 0ELM_CC Address List 0MKTG_C03 CO-PA for External List Management 0MKTG_C04 External List Management 0MKTG_MC1 External List Management 0ELM_IS01 Lead Analysis 0LEAD CRM Lead Header Data 0MKT_DS01 CRM Lead Item Data 0MKT_DS02 CRM Lead Management 0MKTG_C01 Marketing & Campaign Analysis 0MKT_MK CRM Allocation data 0CRM_AL Customer Contact: Inbound 0CRM_CT_I Customer Contact: Outbound 0CRM_CT_O Direct Marketing Optimization 0CRM_ODMO RFM Response Rates 0CRM_OFCV RFM Segmentation 0CRM_ORFM CRM: Assign Campaign-Target Group-Business Partner 0CRM_TGCT Target Groups: Business Partner List 0CRM_TGRP CRM Marketing Plan Values 0CRM_C01 CRM Marketing Current Value 0CRM_C02 Outbound Customer Contact 0CRM_C06 Inbound Customer Contact 0CRM_C07 Questionnaires From Campaigns: Results 0CRM_C09 CRM Marketing and Campaign 0CRM_MC01 CRM Publicized Key Figures 0CRM_MC03 CRM Marketing: Planned/Actual Comparison 0CRM_MC04 Campaign Analysis 0CRM_MC05 Campaign Analysis (With External List Management) 0CRM_MC06 Direct Marketing Optimization 0CRM_IS01 Product Analyses 0CRM_PROD Competitor Product Analysis 0CRM_PROD_CP Competitor Product: Customer 0CRM_PRCU Competitor Product: Product 0CRM_PRPR Competitor Product: Manufacturer 0CRM_PRVD InfoSet for Competitor Products for Customers 0CCP_IS01 Cross Selling Analysis 0CRM_XSELL CRM Cross-Selling Analysis 0CRM_CXS CRM: Assign Product to Product Category 0CRM_PRC CRM Structured Products 0CRM_PS CRM Product Analysis 0CRM_C03 Sales Analyses 0SALES Opportunity Planning and Analysis 0CRM_SALES_OP Opportunity Monitor 0CRM_OPMO CRM Opportunity Header 0CRM_OPPH CRM Opportunity Item 0CRM_OPPI Opportunities 0CRM_C04 Opportunity Monitor Time Line Analysis 0CSALMC04 Sales Contract Analysis 0CRM_SALES_K Sales Contracts (Lean Extraction) 0CRM_CN2P Leasing Contracts (Lean Extraction) 0CRM_CN3P Sales Contracts (Quantity and Value) 0CRM_CNT2 Leasing Contracts 0CRM_CNT3 Quotations for Sales Contracts 0CRM_QUT2 Quotations for Leasing Contracts 0CRM_QUT3 Sales Contracts (Quantity and Value Contracts) 0CSAL_C04 Quotations for Sales Contracts 0CSAL_C06 Sales Order and Quotation Analysis 0CRM_SALES_O Sales Orders Items: Back Orders 0CRM_BKO Quotations for Sales Orders 0CRM_QUTO Sales Orders Items (Lean Extraction) 0CRM_SAL2 Sales Orders Items 0CRM_SALO Sales Orders 0CSAL_C03 Quotations for Sales Orders 0CSAL_C05 Sales Planning and Forecasting 0SALES_PG Sales Planning 0CSAL_C02 CRM Sales Funnel / Pipeline Cube 0CSALMC02 Activities, Opportunities, Sales Orders 0CSALMC01 Orders, Contracts, Complaints 0CSALMC03 Service Analyses 0CRM_SERV Complaints and Returns Analysis 0CRM_SERV_COMPRET CRM Complaints (Items, lean extraction) 0CRM_COM2 CRM Complaints (Items) 0CRM_COMP Complaints 0CSAL_C09 Cost and Revenue Analysis 0CRM_SERV_CUST Detailed Controlling Data 0CRM_CODA Controlling (Header Data) 0CRM_COH Controlling (Item Data) 0CRM_COI Detailed Controlling Data 0CRM_CODT Overall Controlling: Header Data 0CSRVMC01 Overall Controlling: Item Data 0CSRVMC02 Overall Controlling 0CSRVMC05 Planned Services Analysis 0CRM_SERV_PLNSVCS Orders from Service Plan Simulation 0CRM_FOCA Service Plan - Time Stamp ID 0CRM_FOID Orders from Service Plan Simulation 0CRM_FOCS Service Contract and Quotation Analysis 0CRM_SERV_SC_QUOTE Warranty Analysis 0CRM_SERV_WNTY Relationship Between Warranty and IBase Component 0CRM_IBWY Relationship Between Warranty and Individual Object 0CRM_IOWY Relationship Between Warranty and Product 0CRM_PRWY Warranties for Installed Base Components 0CRM_ICWY Service Contracts (Item Data) 0CRM_CNT1 Service Contracts (Header Data) 0CRM_CONH Object Lists 0CRM_OL Product Lists 0CRM_PL Service Contract Quotations 0CRM_QUT1 Object Lists 0CRM_OBLI Product Lists 0CRM_PRLI Service Contracts (Item Data) 0CSAL_C07 Service Contract Quotations 0CSAL_C10 Service Contracts (Header Data) 0CSRV_C02 Object Lists from Service Contracts and IBase Master Data 0CSRVMC06 Object Lists from Service Contracts 0CRM_SCOL Product Lists from Service Contracts 0CRM_SCPL Service Order and Quotation Analysis 0CRM_SERV_SO_QUOTE Confirmations (Header Data) 0CRM_CNFH Confirmations (Item Data) 0CRM_CNFI Data for Service Codes 0CRM_COD Service Orders: Header Data 0CRM_PROH Service Orders: Item Data 0CRM_PROI Service Quotations (Header Data) 0CRM_QUTH Service Quotations (Item Data) 0CRM_QUTI Confirmations (Item Data) - Reference Update 0CRM_RUCF Service Orders: Item Data (Reference Update) 0CRM_RUOI Service Orders and Confirmations: Item Data 0CRM_PRI Service Orders and Confirmations: Header Data 0CSRV_C01 Strategic Service Planning 0CRM_SERV_PLAN Strategic Service Planning 0CSRVPLAN Service Contracts, Orders/Confirm., Complaints (Header Data) 0CSRVMC03 Service Orders and Confirmations with Complaints 0CSRVMC04
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