文水县公安网:必知的三大入门职业之服务员篇

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必知的三大入门职业之服务员篇

http://www.sina.com.cn2009年09月23日 16:30   沪江英语

服务员

  Waiter/Waitress 服务员

  According to John Lipp, executive director, PAWS (Pets AreWonderfulSupport), the greatest skill he learned in the restaurantbusiness wasthe importance of listening to people. "No matter who yourcustomersare, we all share one common need -- the need to be heard," hesays。

  PAWS的经理John Lipp声称,他最大的技能是他在餐饮行业中学到的关于倾听技巧。他说:“不管你的客户是谁,我们都有共同的需求,那就是倾诉的需求。”

  Listening is still at the core of what he does. "Inorder to makedecisions and move our organization forward, I need tolisten to thepublic, to my staff, to our donors,to our volunteers, and mostimportant, to our clients. People trust meto lead our organizationbecause they trust me to listen first."

  现在,倾听仍然是他的工作重心。“为了做出让我们公司进步的决策,我需要倾听大家的意见,所有职员的意见,赞助商的意见,志愿者的意见,最重要的是倾听我们客户的意见。人们之所以信任我能够领导我们的公司,是因为他们首先相信我的倾听能力。”

学到的不只是技巧

  Skills learned: Listening, endurance, people skills,teamwork,strong work ethic, performance under pressure, problem-solving,timemanagement。

  学到的技巧:倾听,忍耐,交际技巧,团队合作,强烈的工作道德,在压力环境下工作的能力,解决问题的能力,时间管理能力。

  If you're still trying to figure out what your true calling is,afree career interest test can help. In the meantime, you can takeheartin knowing that whatever job you do, you will have manyopportunitiesto cultivate valuable skills that can take you to the nextlevel inyour career。

  如果你还没弄明白自己真正的职业兴趣是什么,那就做一个职业兴趣测试吧。同时,你也可以从心底认识到,不管你从事什么样的职业,你都有很多机会学习宝贵的工作技能,而正是这些技能将你的职业生涯带入到一个全新的水平高度。