前列腺炎治疗的时间:1一些比较好的最全面的英语面试问题 - 求职创业 - 温尼泊华人网

来源：百度文库 编辑：偶看新闻 时间：2024/04/28 07:30:48



WARM-UP QUESTIONS  
· What made you apply for this position?
· How did you hear about this job opening?
· Briefly, would you summarize your work history & education for me?
WORK HISTORY
· What special aspects of your work experience have prepared you for this job?
· Can you describe for me one or two of your most important accomplishments?
· How much supervision have you typically received in your previous job?   
· Describe for me one or two of the biggest disappointments in your work history?
· Why are you leaving your present job? (or, Why did you leave your last job?
· What is important to you in a company? What things do you look for in an organization?
JOB PERFORMANCE
· Everyone has strengths & weaknesses as workers. What are your strong points for this job?
· What would you say are areas needing improvement?
· How did your supervisor on your most recent job evaluate your job performance? What were some of the good points & bad points of that rating?
· When you have been told , or discovered for yourself , a problem in your job performance, what have you typically done? Can you give me an example?  
· Do you prefer working alone or in groups?
· What kind of people do you find it most difficult to work with? Why?
· Starting with your last job, tell me about any of your achievements that were recognized by your superiors.
· Can you give me an example of your ability to manage or supervise others?
· What are some things you would like to avoid in a job? Why?
· In your previous job what kind of pressures did you encounter?
· What would you say is the most important thing you are looking for in a job?
· What are some of the things on your job you feel you have done particularly well or in which you have achieved the greatest success? Why do you feel this way?
· What were some of the things about your last job that you found most difficult to do?
· What are some of the problems you encounter in doing your job? Which one frustrates you the most? What do you usually do about it?
· What are some things you particularly liked about your last job?
· Do you consider your progress on the job representative of your ability? Why?
· How do you feel about the way you & others in the department were managed by your supervisor?
· If I were to ask your present (most recent) employer about your ability as a____________________, what would he/she say?
EDUCATION
· What special aspects of your education or training have prepared you for this job?
· What courses in school have been of most help in doing your job?
CAREER- GOALS
· What is your long-term employment or career objective?  
· What kind of job do you see yourself holding five years from now? 
· What do you feel you need to develop in terms of skill & knowledge in order to be ready for that opportunity?
· Why might you be successful in such a job?
· How does this job fit in with your overall career goals?
· Who or what in your life would you say influenced you most with your career objectives?
· Can you pinpoint any specific things in your past experience that affected your present career objectives?
· What would you most like to accomplish if you had this job?
· What might make you leave this job?
SELF-ASSESSMENT  
· What kind of things do you feel most confident in doing?  
· Can you describe for me a difficult obstacle you have had to overcome? How did you handle it? How do you feel this experience affected your personality or ability?
· How would you describe yourself as a person?
· What do you think are the most important characteristics & abilities a person must possess to become a successful ( )? How do you rate yourself in these areas?
· Do you consider yourself a self-starter? If so, explain why ( and give examples)  
· What do you consider to be your greatest achievements to date? Why?
· What things give you the greatest satisfaction at work?
· What things frustrate you the most? How do you usually cope with them?
CREATIVITY
· In your work experience, what have you done that you consider truly creative?
· Can you think of a problem you have encountered when the old solutions didn‘t work & when you came up with new solutions?  
· Of your creative accomplishments big or small , at work or home, what gave you the most satisfaction?  
· What kind of problems have people recently called on you to solve? Tell me what you have devised.
DECISIVENESS
· Do you consider yourself to be thoughtful, analytical or do you usually make up your mind fast? Give an example. (Watch time taken to respond)  
· What was your most difficult decision in the last six months? What made it difficult?
· The last time you did not know what decision to make, what did you do?
· How do you go about making an important decision affecting your career?
· What was the last major problem that you were confronted with? What action did you take on it?
RANGE OF INTERESTS
· What organizations do you belong to?
· Tell me specifically what you do in the civic activities in which you participate. (Leading questions in selected areas. i.e. sports, economics, current events, finance.)
· How do you keep up with what‘s going on in your company / your industry/ your profession?
MOTIVATION
· What is your professional goal?
· Can you give me examples of experience on the job that you felt were satisfying? 
· Do you have a long & short-term plan for your department? Is it realistic?  
· Did you achieve it last year? 
· Describe how you determine what constitutes top priorities in the performance of your job.  
WORK STANDARDS
· What are your standards of success in your job?
· In your position, how would you define doing a good job? On what basis was your definition determined?
· When judging the performance of your subordinate, what factors or characteristics are most important to you?
LEADERSHIP
· In your present job what approach do you take to get your people together to establish a common approach to a problem?  
· What approach do you take in getting your people to accept your ideas or department goals?
· What specifically do you do to set an example for your employees?
· How frequently do you meet with your immediate subordinates as a group?
· What sort of leader do your people feel you are? Are you satisfied?  
· How do you get people who do not want to work together to establish a common approach to a problem?
· If you do not have much time & they hold seriously differing views, what would be your approach?   
· How would you describe your basic leadership style? Give specific examples of how you practice this?  
· Do you feel you work more effectively on a one to one basis or in a group situation?   
· Have you ever led a task force or committee or any group who doesn‘t report to you, but from whom you have to get work? How did you do it? What were the satisfactions & disappointments? How would you handle the job differently?
ORAL PRESENTATION SKILLS
· Have you ever done any public or group speaking? Recently? Why? How did it go?   
· Have you made any individual presentations recently? How did you prepare?   
WRITTEN COMMUNICATION SKILLS :
· Would you rather write a report or give a verbal report? Why?  
· What kind of writing have you done? For a group? For an individual?
· What is the extent of your participation in major reports that have to be written?
FLEXIBILITY
· What was the most important idea or suggestion you received recently from your employees? What happened as a result?
· What do you think about the continuous changes in company operating policies & procedures?
· How effective has your company been in adapting its policies to fit a changing environment?
· What was the most significant change made in your company in the last six months which directly affected you, & how successfully do you think you implemented this change?
STRESS TOLERANCE   
· Do you feel pressure in your job? Tell me about it.
· What has been the highest pressure situation you have been under in recent years? How did you cope with it?
STABILITY & MATURITY  
· Describe your most significant success & failure in the last two years.
· What do you like to do best?
· What do you like to do least?
· What in your last review did your supervisor suggest needed improvement?
· What have you done about it?   
INTEREST IN SELF DEVELOPMENT  
· What has been the most important person or event in your own self development?  
· How much of your education did you earn?   
· What kind of books & other publications do you read?
· Have you taken a management development course?
· How are you helping your subordinates develop themselves?




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状态 离线 #2   中 小 使用道具   发表于 9-29 02:16  资料  个人空间  主页 短消息  加为好友    英文面试常遇到的问题，供大家参考。

What are the reasons for your success in this profession?

Wants to know what makes tick.
“I attribute my success to three reasons: First, I’ve always received support from coworkers, which encourages me to be cooperative and look at my specific job in terms of what we as a department are trying to achieve. That gives me great pride in my work and its contribution to the department’s efforts, which is the second factor. Finally, I find that every job has its problems, and while there’s always a costly solution, there’s usually an economical one as well, whether it’s in terms of time or money.” Then give example from your experience that illustrates those points.


What is your energy level like? Describe a typical day. 

Demonstrate good use of your time. “At the end of the day when I’m ready to go home, I make a rule always to type one more letter[make one more call, etc.] and clear my desk for the next day.”


Why do you want to work here?

Researched the company and built a dossier. Reply with the company’s attributes as you see them. Talk about their needs. You wish to be a part of the company project and can make a definite contribution to company goals.
“I’m not looking for just another paycheck. I enjoy my work and am proud of my profession. Your company produces a superior product/provides a superior service. I share the values that make this possible, which should enable me to fit in and complement the team.”


What kind of experience do you have for this job?

Looking for someone who can contribute quickly to the current project, problem solver.
“My high-speed machining background and familiarity with your equipment will allow me to contribute quickly. I understand deadlines, delivery schedules, and the importance of getting the product shipped. Finally, my awareness of economy and profit has always kept reject to a bare minimum. “

What are the broad responsibilities system analysts?

While the responsibilities of my job title vary somewhat from company to company, at my current/last job, my responsibilities include…
Describe how your job relates to the overall goals of your department and company
The quality of my work directly affects the ability of others to do their work properly. As a team member, one has to be aware of the other players.


What aspects of your job do you consider most crucial?

Determine time management, prioritization skills, and any inclination for task avoidance.

Are you willing to go where the company sends you?

Ask, “Are you talking about business travel, or is the company relocating?” “Yes” !


What did you like/dislike about your last job?
  
You liked everything about your last job. Your company taught you the importance of certain keys from the business, achievement, or professional profile. Keep answer short and positive. Only one negative about past employers.
“I really liked everything about the job. The reason I want to leave it its to find a position where I can make a greater contribution. You see, I work for a large company that encourages specialization of skills. The smaller environment you have here will, as I said, allow me to contribute far more in different areas”.
If interview with a large company, “I work for a small company and don’t get the time to specialize in one or two major areas.”


What is the least relevant job you have held?

If your least relevant job is not on your resume, it shouldn’t be mentioned.
“Every job I’ve held has given me new insights into my profession, and the higher one climbs, the more important the understanding of the lower-level, more menial jobs. They all play a role in making the company profitable. And anyway, it’s certainly easier to schedule and plan work when you have first-hand knowledge of what others will have to do to complete their tasks.”


What have you learned from jobs you have held?

Tie your answer to your business and professional profile.
“More than anything, I have learned that what is good for the company is good for me. So I listen very carefully to directions and always keep my boss informed of my actions.”



How do you feel about your progress to date?

You see each day as an opportunity to learn and contribute.
“Given the parameters of my job, my progress has been excellent. I know the work, and I am just reaching that point in my career when I can make significant contributions.”

Have you done the best work you are capable of doing?

“I’m proud of my professional achievements to date, especially[give an example]. But I believe the best is yet to come. I am always motivated to give my best efforts, and in this job there are always opportunities to contribute when you stay alert.”


How long would you stay with the company?

Might be offering a job. Must encourage him to sell you on the job.
“I would really like to settle down with this company. I take direction well and love to learn. As long as I am growing professionally, there is no reason for me to make a move. How long do you think I would be challenged here?” HZ‘NGKwp  


How long would it take you to make a contribution to our company?

Answer this with a question.
“What are your greatest areas of need right now?” “Let’s say I started on Monday the seventeenth. It will take me a few weeks to settle down and learn the ropes. I’ll be earning my keep very quickly, but making a real contribution…Do you have a special project in mind you will want me to get involved with?”



What would you like to be doing five years from now?  

Desire to be regarded as a true professional and team player.
“From my research and what you have told me about the growth here, it seems that operations is where the heavy emphasis is going to be. It seems that’s where you need the effort and where I could contribute toward the company’s goals. ”


What are your qualifications?   

Relevant skills and achievements.
“I can give you a general answer, but I feel my answer might be more valuable if you could tell me about specific work assignments in the early months.”



What are your biggest accomplishments?

Keep answer job related.  
“Although I feel my biggest achievements are still ahead of me, I am proud of my involvement with…I made my contribution as part of that team and learned a lot in the process. We did it with hard work, concentration, and an eye for the bottom line.”


How do you organize and plan for major project?

Effective planning requires both forward thing(“Who and what am I going to need to get this job done?”) and backward thinking(“If this job must be completed by the 20th, what step must be made, and at what time, to achieve it?”



How many hours a week do you find it necessary to work to get your job done?
No absolutely correct answer here.

“I try to plan my time effectively and usually can. Our business always has its rushes, though, so I put in whatever effort it takes to get the job finished.”

Tell me how you moved up through the organization.

Long answer, include personality, goals, past, future, and some stream.



Can you work under pressure?

Don’t answer “Yes” or “no”.
“Yes, I usually find it stimulating. However, I believe in planning and proper management of my time to reduce panic deadlines within my area of responsibility.”

What is your greatest strength?

Isolate high point from background and build in a couple of the key value profiles from different categories.
“I believe in planning and proper management of my time. And yet I can still work under pressure.”

What are your outstanding qualities?
Same as above question.


What interests you most about this job?

“Before answering, could I ask you to tell me a little more about the role this job plays in the departmental goals?”

The additional information you gather with those questions provides the appropriate slant to your answer.

“I’m looking for a challenge and an opportunity to make a contribution, so if you feel the biggest challenge in the department is…, I’m the one for the job.”


What are you looking for in your next job?

You must say what you want in terms of what you can give to your employer.
“My experience at the XXX Corporation has shown me I have a talent for motivation people. That is demonstrated by my team’s absenteeism dropping 20 percent, turnover steadying at 10 percent, and production increasing 12 percent. I am looking for an opportunity to continue that kind of contribution, and a company and supervisor who will help me develop in a professional manner.”


Why should I hire you? 

Short and to the point, highlight area.
“I have the qualifications you need[itemize them], I’m a team player, I take direction, and I have the desire to make a thorough success.”

What can you do for us that someone else cannot do?

Recap the interviewer’s job description.
“I can bring to this job a determination to see project through to a proper conclusion. I listen and take direction well. I am analytical and don’t jump to conclusions. And finally, I understand we are in business to make a profit, so I keep an eye on cost and return. What else are you looking for?”

Describe a difficult problem you’ve had to deal with.

It’s the approach you take to solving problems in general. It is designed to probe your professional profile; specifically, your analytical skills.
“Well, I always follow a five-step format with a difficult problem. One, I stand back and examine the problem. Two, I recognize the problem as the symptom of other, perhaps hidden, factors. Three, I makes a list of possible solution to the problem. Four, I weight both the consequences and cost of each solution, and determine the best solution. And five, I go to my boss, outline the problem, make my recommendation, and ask for my superior’s advice and approval.”
Then give an example of a problem and your solution.


What would your references say?

Ask past employers to give a letter of recommendation.


Can we check your references?  

“Yes, of course you can check my references.”


What type of decisions did you make on your last job?

Searching to define your responsibilities, show your achievement profile.
“Being in change of the mailroom, my job is to make sure people get information in a timely manner. The job is well defined, and my decisions aren’t that difficult. I noticed a year or two ago that when I took the mail around at 10 am, everything stopped for twenty minutes. I had an idea and gave it to my boss. She got it cleared by the president, and ever since, we take the mail around just before lunch. Mr. Gray, the president, told me my idea improved productivity, saved time, and that he wished everyone was as conscientious.”


What was the last book you read(or movie you saw? How did it affect you?

You should name something less faddish.


How do you handle tension?  

It asks how you handle it.
“Tension is caused when you let things pile up. It is usually caused by letting other areas of responsibility slip by for an extended period. For instance, if you have a difficult presentation coming up, you may procrastinate in your preparations for it. I’ve seen lots of people do things like that—a task seems so overwhelming they don’t know where to begin. I find that if you break those overwhelming tasks into little pieces, they aren’t so overwhelming any more. So I suppose I don’t so much handle tension as handle the cause of it, by not letting things slip in other areas that can give rise to it.” 


How long have been looking for another position?

“Well, I’ve been looking for about a year now. I’ve had a number of offers in that time, but I have determined that as I spend most of my waking hours at work, the job I take and the people I work with have got to be people with values I can identify with. I made the decision that I just wasn’t going to suffer clock-watchers and work-to-rule specialists anymore.”

Have you ever been fired?

“No”



Why were you fired?

“I’m sorry to say, but I deserved it. I was having some personal problems at the time, and I let them affect my work. I was late to work and lost my motivation. My supervisor had directions to trim the work force anyway, and as I was hired only a couple of years ago, I was one of the first to go.”


Have you ever been asked to resign?

“No”


Were you ever dismissed from your job for a reason that seemed unjustified?

“No”

In your last job, what were some of the things you spent most of your time on, and why?

Must demonstrate good time management.
“I work on the telephone like a lot of businesspeople; meetings also take up a great deal of time. What is more important to me is effective time management. I find more gets achieved in a shorter time if a meeting is scheduled, say, immediately before lunch or at the close of business. I try to block my time in the morning. At four o’clock, I review what I’ve achieved,

what went right or wrong, and plan adjustments and my main thrust of business for tomorrow.



In what ways has your job prepared you to take on greater responsibility?

Looking for example of your professional development. Tell a story.
“When I first started my last job, my boss would brief me morning and evening. I made some mistakes, learned a lot, and got the jobs in on time. As time went by I took on greater responsibilities,[list some of them]. Nowadays, I meet with her every Monday for breakfast to discuss any major directional changes, so that she can keep management informed. I think that demonstrates not only my growth but also the confidence my management has in my judgment and ability to perform consistently above standard.”   

In what ways has your job changed since you originally joined the company?
Same to above.  

How does this job compare with others you have applied for?

Ask you to compare.
“No two jobs are the same, and this one is certainly unlike any other I have applied for.”

What makes this job different from your current/last one?
The interviewer’s desire to uncover experience you are lacking.
“From what I know of the job, I seem to have all the experience required to make a thorough success. I would say that the major differences seem to be…” and here play back the positive attributes of the department and company as the interviewer gave them to you.


Do you have any questions?
Why the job is open?
How long have you been here? What is it about the company that keeps you here?
What should I first assignment be?
What type of training is available?
Who should I report?  


How do you take direction?

The interviewer wants to know whether you are open-minded and can be a team player.
“I take direction well and recognize that it can come in two varieties, depending on the circumstances. There is carefully explained direction, when my boss has time to lay things out for me in detail; then there are those times when, as a result of deadlines and other pressures, the direction might be brief and to the point. While I have seen some people get upset with that, personally I’ve always understood that there are probably other considerations I am not aware of. As such, I take the direction and get on with the job without taking offense, so my boss can get on with her job. It’s the only way.”


Would you like to have your boss’s job?

Seeks to determine how goal-oriented and motivated you are in your work life.
“Well, if my boss were promoted over the coming years, I would hope to have made a consistent enough contribution to warrant his recommendation. It is not that I am looking to take anyone’s job; rather, I am looking for a manager who will help me develop my capabilities and grow with him.”


What do you think of your current/last boss?

Short, sweet, and shut up.
“I liked her as a person, respected her professionally, and appreciated her guidance.”


Describe a situation where your work or an idea was criticized.
How you handle criticism and to detail your faults.  

“I listened carefully and resisted the temptation to interrupt or defend myself. Then I fed back what I heard to make sure the facts were straight. I asked for advice, we bounced some ideas around, then I came back later and represented the idea in a more viable format. My supervisor’s input was invaluable.”

Tell me about yourself.

Relevance to the world of your professional endeavor, honesty, integrity, being a team player, or determination. Keep answer to one or two minutes. Use resume summary as base to start.
“I put my heart into everything I do, whether it be sports or work. I find that getting along with teammates-or professional peer-makes life more enjoyable and productive.”

How do you get along with different kinds of people?

How you work in a team environment, and how you solicit and accept input, ideas, and viewpoints from a variety of sources. Give a quick, honest, illustration of learning from a coworker who is obviously different from you in some way.



Rate yourself on a scale of one to ten.

You are probably best claiming to be an eight or nine, saying that you always give of your best, but that in doing so you always increase your skills and therefore always see room for improvement.


What kinds of things do you worry about?

It is best to confine your answer to the sensible worries of a conscientious professional.
“I worry about deadlines, staff turnover, tardiness, backup plans for when the computer crashes, or that one of my auditors burns out or defects to the competition—just the normal stuff. It goes with the territory, so I don’t let it get me down.”


What is the most difficult situation you have faced?

How do you define difficult? And what was your handling of the situation? Must have story for this. Avoid talking about problems that have to do with coworkers. You can talk about the difficult decision to fire someone.



What are some of the things that bother you?

Show you can remain calm,  
“I enjoy my work and believe in giving value to my employer. Dealing with clock-watchers and the ones who regularly get sick on Mondays and Fridays really bothers me, but it’s not something that gets me angry or anything like that.” eSbcr~J3x  


What have you done that shows initiative?   
Look for ways to increase sales, save time, or save money.



What are some of the things about which you and your supervisor disagreed?

Not disagree.


In what areas do you feel your supervisor could have done a better job?

“I have always had the highest respect for my supervisor. I have always been so busy learning from Mr. Jones that I don’t think he could have done a better job. He has really brought me to the point where I am ready for greater challenges. That’s why I’m here.”


What are some of the things your supervisor did that you disliked?

Smoke.(我面试的时候总是这样回答 )



How well do you feel your boss rated your job performance?

Ask for written evaluations of your work before leaving a company.
“My supervisor always rated my job performance well. In fact, I was always rated as being capable of accepting further responsibilities. The problem was there was nothing available in the company—that’s why I’m here.”



How did your boss get the best out of you?

This is a manageability question.
“My last boss got superior effort and performance by treating me like a human being and giving me the same personal respect with which she liked to be treated herself.”


How interested are you in sport?

How to get along with others and pull together as a team.
“I really enjoy most team sports. Don’t get a lot of time to indulge myself, but I am a regular member of my company’s softball team.”


What personal characteristics are necessary for success in your field?

It’s a brief recital of key personal profiles.
“To be successful in my field? Drive, motivation, energy, confidence, determination, good communication.”
Do you prefer working with others or alone?
Determine whether you are a team player.
“I’m quite happy working alone when necessary. I don’t need much constant reassurance. But I prefer to work in a group—so much more gets achieved when people pull together.”


Explain your role as a group/team member.

Describe yourself as either a team player.
“I perform my job in a way that helps others to do theirs in an efficient fashion. Beyond the mechanics, we all have a responsibility to make the workplace a friendly and pleasant place to be. That means everyone working for the common good and making the necessary personal sacrifices toward that good.”

How would you define a conducive work atmosphere?

Tricky question. Keep it short and sweet.
“One where the team has a genuine interests in its work and desire to turn out a good product/deliver a good service.”



Do you make your opinions known when you disagree with the views of your supervisor?

State that you come from an environment where input is encouraged when it helps the team’s ability to get the job done efficiently.   
“If opinions are sought in a meeting, I will give mine, although I am careful to be aware of others’ feelings. I will never criticize a coworker or a superior in open forum; besides, it is quite possible to disagree without being disagreeable. However, my past manager made it clear that she valued my opinion by asking for it. So, after a while, if there was something I felt strongly about, I would make an appointment to sit down and discuss it one-on-one.”



What would you say about a supervisor who was unfair or difficult to work with?

“I would make an appointment to see the supervisor and diplomatically explain that I felt uncomfortable in our relationship, that I felt he or she was not treating me as a professional colleague, and therefore that I might not be performing up to standard in some way—that I wanted to right matters and ask for his input as to what I must do to create a professional relationship. I would enter into the discussion in the frame of mind that we were equally responsible for whatever communication problems existed, and that this wasn’t just the manager’s problem.”


Do you consider yourself a natural leader or born follower?

“No matter how well developed any individual’s leadership qualities, an integral part of the skills of a leader is to take direction from his or her immediate boss, and also to seek the input of the people being supervised. The wise leader will always follow good advice and sound business judgment wherever it comes from. I would say that given the desire to be a leader, the true leader in the modern business world must embrace both.”



Why do you feel you are a better assistant than some of your coworkers?

“I think that question is best answered by a manager. It is so difficult to be objective, and I really don’t like to slight my coworkers. I don’t spend my time thinking about how superior I am, because that would be detrimental to our working together as a team. I believe, however, some of the qualities that make me an outstanding are…”




You have a doctor’s appointment arranged for noon. You’re waited two weeks to get in. An urgent meeting is scheduled at the last moment, though. What do you do?

“If I were the manager who had to schedule a really important meeting at the last moment, and someone on my staff chose to go to the doctor’s instead, how would I feel? The first thing I would do is reschedule the appointment and save the doctor’s office inconvenience. Then I would immediately make sure I was properly prepared for the emergency meeting.”



How do you manage to interview while still employed?

Best to make the answer short and sweet and let the interviewer moves on to richer areas of inquiry.
“I had some vacation time, so I went to my boss and explained I needed a couple of days off for some personal business, and asked her what days would be most suitable. Although I plan to change jobs, I don’t in any way want to hurt my current employer in the process by being absent during a crunch.”



When do you expect a promotion? 

Tread warily, show you believe in yourself, and have both feet firmly planted on the ground.
“That depends on a few criteria. Of course, I cannot expect promotions without the performance that marks me as deserving of promotion. I also need to join a company that has the growth necessary to provide the opportunity. I hope that my manager believes in promoting from within and will help me grow so that I will have the skills necessary to be considered for promotion when the opportunity comes along.” 



Tell me a story.

Ask, “What would you like me to tell you a story about?” People who answer the question without qualifying show that they do not think through carefully. Tell a story that shows like people, willingness, and manageability. Don’t discuss love life.


What have your other jobs taught you?

Talk about the professional skills you have learned and the personality traits you have polished.
“There are two general things I have learned from past jobs. First, if you are confused, ask—it’s better to ask a dumb question than make a stupid mistake. Second, it’s better to promise less and produce more than to make unrealistic forecasts.”



Define cooperation.
How to function as a team player in the workplace.
“Cooperation is a person’s ability to sacrifice personal wishes and beliefs whenever necessary to assure the department reaches its goals. It is also a person’s desire to be part of a team, and by hard work and goodwill make the department greater than the sum of its parts.”

In hindsight, what have you done that was a little harebrained?

The only safe examples to use are ones from your deep past that ultimately turned out well.   
“Well, I guess the time I bought my house. I had no idea what I was letting myself in for, and at the time, I really couldn’t afford it. Still, I managed to make the payments, though I had to work like someone possessed. Yes, my first house—that was a real learning experience.”



You have been given a project that requires you to interact with different levels within the company. How do you do this? What levels are you most comfortable with?

The first part asks how you interact with superiors and motivate those working with and for you on the project. The second part of the question is saying tell me whom you regard as your peer group.
“There are basically two types of people I would interact with on a project of this nature. First, there are those I report to, who bear the ultimate responsibility for its success. With them, I determine deadlines and how they will evaluate the success of the project. I outline my approach, breaking the project down into component parts, getting approval on both the approach and the costs. I would keep my supervisors would expect three things from me: the facts, an analysis of potential problems, and that I not be intimidated, as that would jeopardize the project’s success. I would comfortably satisfy those expectations. The other people to interact with on a project like are those who work with and for me. With those people, I would outline the project and explain how a successful outcome will benefit the company. I would assign the component parts to those best suited to each, and arrange follow-up times to assure completion by deadline. My role here would be facilitate, motivate, and bring the different personalities together to form a team. As for comfort level, I find this type of approach enables me to interact comfortably with all levels and types of people.”


Tell me about an event that really challenged you. How did you meet the challenge? In what way was your approach different from others?  

The first probes your problem-solving abilities. The second asks you to set yourself apart from the herd. First of all, outline the problem. The blacker you make the situation, the better. Having done that, go ahead and explain your solution, its value to your employer, and how it was different from other approaches.


  
Give me an example of a method of working you have used. How did you feel about it?

Give a good example, one that demonstrates your understanding of corporate goals, your organizational skills, analytical ability, or time management skills.
“I believe in giving an honest day’s work for a day’s pay. That requires organization and time management. I do my paperwork at the end of each day, when I review the day’s achievements; with this done, I plan for tomorrow. When I come to work in the morning, I’m ready to get going without wasting time. I try to schedule meetings right before lunch; people get to the point more quickly if it’s on their time. I feel that is an efficient and organized method of working”


When you joined your last company and met the group for the first time, how did you feel? How did you get on with them?


“I naturally felt a little nervous, but I was excited about the new job. I shared that excitement with my new friends, and told them that I was enthusiastic about learning new skills from them. I was open and friendly, and when given the opportunity to help someone myself, I jumped at it.”


In your last job, how did you plan to interview?

Just give a description of how the skilled interviewer prepares.



How have you benefited from your disappointments?

Ask you to show how you benefited. Note also that it doesn’t ask you to give specific details of specific disappointments.

“I treat disappointments as a learning experience; I look at what happened, why it happened, and how I would do things differently in each stage should the same set of circumstances appear again. That way, I put disappointment behind me and am ready with renewed vigor and understanding to face the new day’s problems.”



What would you do when you have a decision to make and no procedure exists?

Testing your manageability and adherence to procedures—the company way of doing things.
“I would act without my manager’s direction only if the situation were urgent and my manager were not available. Then, I would take command of the situation, make a decision based on the faces, and implement it. I would update my boss at the earliest opportunity.”



Give me a balanced view, can you give me an example that didn’t work out so well?

Required to give an example of an inadequacy. The trick is to pull something from the past, not the present, and to finish with what you learned from the experience.



What is your greatest weakness?

“I enjoy my work and always give each project my best shot. So when sometimes I don’t feel others are pulling their weight, I find it a little frustrating. I am aware of that weakness, and in those situations I try to overcome it with a positive attitude that I hope will catch on.”



With hindsight, how could you have improved your progress?

Tell me your mistakes and weaknesses. If you can mention ways of improving your performance without damaging your candidacy, do so.
“Other than that, I don’t know what to add. I have always given it my best shot.”



What kinds of decisions are most difficult for you?

Demonstrate your consideration, analytical abilities, and concern for the department—and for the company’s bottom line.

“It’s not that I have difficulty making decisions—some just require more consideration than others. A small example might be vacation time. Now, everyone is entitled to it, but I don’t believe you should leave your boss in a bind at short notice. I think very carefully at the beginning of the year when I’d like to take my vacation, and then think of alternate dates. I go to my supervisor, tell him what I hope to do, and see whether there is any conflict. I wouldn’t want to be out of the office for the two weeks prior to a project deadline, for instance. So by carefully considering things far enough in advance, I don’t procrastinate, and I make sure my plans jibe with my boss and the department for the year.”



Tell me about the problems you have living within your means.

Best defense is first of all to know that it exists, and second to give it short shrift.
“I know few people who are satisfied with their current earnings. As a professional, I am continually striving to improve my skills and to improve my living standard. But my problems are no different from that of this company or any other—making sure all the bills get paid on time and recognizing that every month and year there are some things that are prudent to do and other expenses that are best deferred.”



What area of your skills/professional development do you want to improve at this time?

Another tell-me-all-your-weaknesses question.   
“Well, from what you told me about the job, I seem to have all the necessary skills and background. What I would really finding exciting is the opportunity to work on a job where…”
Reiterate one or two areas that combine personal strengths and the job’s most crucial responsibilities, and finish with saying, “These areas are so important that I don’t think anyone can be too good or should ever stop trying to polish their skills.”




Your application shows you have been with one company a long time without any appreciable increase in rank or salary. Tell me about this.

First, try to avoid putting your salary history on application forms.
“My current employer is a stable company with a good working environment, but there’s minimal growth there in my area—in fact, there hasn’t been any promotion in my area since…Your question is the reason I am meeting here with you; I have the skills and ability to take on more responsibility and I’m looking for a place to do that.”
What are some of the things you find difficult to do? Why do you feel that way?
Answer in the past tense, show that you recognize the difficulty, but that you obviously handle it well.
“That’s a tough question. There are so many things that are difficult to learn in our business if you want to do the job right. I used to have forty clients to sell to every month, and I was so busy touching bases with all of them, I never got a change to sell to any of them. So I graded them into three groups. I called on the top 20 percent with whom I did business every three weeks. The next group were those I sold to occasionally. I called on them once a month, but with a difference—each month, I marked ten of them to spend time with and really get to know. I still have difficulty reaching all forty of my clients in a month, but my sales have tripled and are still climbing.”




Jobs have pluses and minuses. What were some of the minuses on your last job?

“Like any salesperson, I enjoy selling, not doing the paperwork. But as I cannot expect the customer to get the goods, and me my commission, without following through on this task, I grin and bear it. Besides, if I don’t do the paperwork, that holds up other people in the company.”




What kinds of people do you like to work with?
“I like to work with people who have pride, honesty, integrity, and dedication to their work.”


What kinds of people do you find it difficult to work with?

“People who don’t follow procedures, or slacker—the occasional rotten apples who don’t really care about the quality of their work. They’re long on complaints, but short on solutions.”



How have you successfully worked with this difficult type of person?

“I stick to my guns, stay enthusiastic, and hope some of it will rub off. I had a big problem with one guy—all he did was complain, and always in my area. Eventually, I told him how I felt. I said if I were a millionaire, I’d have all the answers and wouldn’t have to work, but as it was, I wasn’t, and had to work for living. I told him that I really enjoyed his company, but I didn’t want to hear it any more. Every time I saw him after that, I presented him with a work problem and asked his advice. In other words I challenged him to come up with positives, not negatives.”


How did you get your last job?

The interviewer is looking for initiative. “I was actually turned down for my last job for having too little experience. I asked the manager to give me a trial before she offered it to anyone else. I went in and asked for a list of companies they’d never sold to, picked up the phone, and in that hour I arranged two appointments. How did I get the job? In a word, determination!”  


How would you evaluate me as an interviewer?

“This is one of the toughest interviews I have ever been through, and I don’t relish the prospect of going through another. Yet I do realize what you are trying to achieve.” Explain that your understand the interviewer wants to know whether you can think on your feet, that there is pressure on the job, and that he or she is trying to simulate some of that real-life pressure in the interview. “How do you think I fit the profile of the person you need?”





I’m not sure you’re suitable for the job.

“Why do you say that?” “I admit my programming skills in that language are a little light. However, all languages have similarities, and my experience demonstrates that with a competence in four other languages, getting up to speed with this one will take only a short while. Plus, I can bring a depth of other experience to the job.” Then, after you itemize your experience: “Wouldn’t you agree?”




Wouldn’t you feel better off in another firm?

Relax, take a breath, sit back, smile, and say, “You surprise me. Why do you say that?”
“Not at all. My whole experience has been with small companies. I am good at my job and in time could become a big fish in a little pond. But that is not what I want. This corporation is a leader in its business. You have a strong reputation for encouraging skills development in your employees. This is the type of environment I want to work in. Now, coming from a small company, I have done a little bit of everything. That means that no matter what you throw at me, I will learn it quickly. For example, what would be the first project I would be involved with?”





What would you say if I told you your presentation this afternoon was lousy?

How you react to criticism, and so tests your manageability.
“First of all, I would ask which aspects of my presentation were lousy. My next step would be to find out where you felt the problem was. If there was miscommunication, I’d clear it up. If the problem was elsewhere, I would seek your advice and be sure that the problem was not recurrent.”




What religion do you practice?

“I have a set of personal beliefs that are important to me, but I do not attend any organized services. And I do not mix those beliefs with my work, if that’s what you mean.”

How old are you?

“I’m in my fifties and have more than twenty-five years of experience in this field.”


Do you plan to have children?  

“No” 

How did you get your summer jobs?

You learned that business is about making a profit, doing things more efficiently, adhering to procedures, and putting out whatever effort it takes to get the job done.
“In my town, summer jobs were hard to come by, but I applied to each local restaurant for a position waiting tables, called the manager at each one to arrange an interview, and finally landed a job at one of the most prestigious. I was assigned to the afternoon shift, but with my quick work, accurate billing, and ability to keep customers happy, they soon moved me to the evening shift. I worked there for three summers, and by the time I left, I was responsible for the training and management of the night-shift waiters, the allotment of tips, and the evening’s final closing and accounting. All in all, my experience showed me the mechanics of a small business and of business in general.”




Which of the jobs you have held have you liked least?

Beware of saying that you hated a particular job.
“All of my jobs had their good and bad points, but I’ve always found that if you want to learn, there’s plenty to be picked up every day. Each experience was valuable.” Then describe a seemingly boring job, but show how it taught you valuable lesson.




What are your future vocational plans? Where do you want to be five years from now?

Avoid say, “In management”.
“My vocational plans are that I want to get ahead. To do that I must be able to channel my energies and expertise into those areas my industry and employer need. So in a couple of years I hope to have become a thorough professional with a clear understanding of the company, the industry, and where the biggest challenges, and therefore opportunities, lie. By that time, my goals for the future should be sharply defined.”



What college did you attend, and why did you choose it?

Examine your reasoning processes.
“I decided on Centennial college because of it is No.1 College in Ontario. The college has an excellent reputation for accounting and computer program. After visiting 4 different colleges, I decided the college was the best place for me given my particular interests and career goals. I learned a great deal and made some terrific friendships with both faculty and students.”




Are you looking for a permanent or temporary job?

Try to go beyond saying “Yes.” Explain why you want the job.
“Of course, I am looking for a permanent job. I intend to make my career in this field, and I want the opportunity to learn the business, face new challenges, and learn from experienced professionals.”
“Is this a permanent or a temporary position you are trying to fill?”




How did you pay for college?

Took out student loans.



We have tried to hire people from your school/your major before, and they never seem to work out. What makes you different?

Test your poise and analytical skills.
“First, may I ask you exactly what problems you’ve had with people from this background?” then you can illustrate how you are different.

I’d be interested to hear about some things you learning in school that could be used on the job.
The interviewer wants to hear about real-world skills. Explain how the experience honed your relevant personality profiles.

“Within my major and minor I tried to pursue those courses that had most practical relevance, such as…However, the greatest lesson I learned were the importance of…” and then list your personality profile strengths.  



Do you like routine tasks/regular hours?

Yes, you appreciate the need for routine, that you expect a fair amount of routine assignments before you are entrusted with the more responsible one.
As far as regular hours go you could say, “No, there’s no problem there. A company expects to make a profit, so the doors have to be open for business on a regular basis.”


What have you done that shows initiative and willingness to work?

Tell a story about how you landed or created a job for yourself. You both handled unexpected problems calmly and anticipated others.
“I worked for a summer in a small warehouse. I found out that a large shipment was due in a couple of weeks, and I knew that room had to be made. The inventory system was outdated, and the rear of the warehouse was disorganized, so I came in on a Saturday, figured out how much room I needed, cleaned up the mess in the rear, and catalogued it all on the new inventory forms. When the shipment arrived, the truck just backed in. there was even room to spare.”


Can you take instructions without feeling upset or hurt?

This is a manageability question.
“Yes, I can take instruction—and more important, I can take constructive criticism without feeling hurt. Even with the best intent, I will still make mistakes, and at times someone will have to put me back on the right track. I know that if I ever expect to rise in the company, I must first prove myself to be manageable.”




Have you ever had difficulties getting along with others?

This is a closed-ended question that requires only a yes/no answer, so give one and shut up.

What type of position are you interested in?

Sat you are interested in what you will be offered anyway, which is an entry-level job. 
“I am interested in an entry-level position that will enable me to learn this business inside and out, and will give me the opportunity to grow when I prove myself, either on a professional or a managerial ladder.”



What qualifications do you have that will make you successful in this field?

There is more to answer this question than reeling off your academic qualifications. Stress relevant work experience and illustrate your strong points as they match the key personality traits as they apply to the position you seek.   



Why do you think you would like this type of work?

It is usually asked to see whether you really understand what the specific job and profession entails on a day-to-day basis. To answer it requires you to have researched the company and job function as carefully as possible.



What’s your idea of how industry works?

Just the reassurance that you don’t think it works along the same lines as a registered charity.
“The role of any company is to make as much money as possible, as quickly and efficiently as possible, and in a manner that will encourage repeat business from the existing client base and new business from word of mouth and reputation.”



What do you know about our company?

You can’t answer this question unless you have enough interest to research the company thoroughly.
Successful--products, services, sales/marketing
History in community—When started, growth of company
Good work atmosphere—condition of building, hardworking people, high quality equipment

What do you think determines progress in a good company?

You answer will include all the positive personality traits you have been illustrating throughout the interview.  



Do you think grades should be considered by first employers?

Grades were good, say “Yes.”
If they weren’t, “Of course, an employer should take everything into consideration, and along with grades will be an evaluation of willingness and manageability, an understanding of how business works, and actual work experience.”





What is an adequate reward for your efforts?

A glaring manageability question and money probe all in one.
“My primary satisfaction and reward comes from a job well done and completed on time. The occasional good word from my boss is always welcome. Last but not least, I think everyone looks forward to a salary review.”




What is your salary history? Or what was your salary progress on your last job?

“My salary history has followed a steady upward path, and I have never failed to receive merit increases. I would be glad to give you the specific numbers if needed, but I shall have to sit down and give it some thought with a pencil and paper.”


What were you making on your last job?
What is your current salary?

“I am earning $X, although I’m not sure how that will help you in your evaluation of my worth for this job, because the two jobs are somewhat different.”


Have you ever been refused a salary increase?

It is best to play it safe and explain that your work and salary history showed a steady and marked continual improvement over the years.




How much do you need to support your family?
The employer will try to get you at a subsistence salary, which is not why you are there.



How much are you looking for or what are your salary expectations?  

It is wise to confirm your understanding of the job and its importance before you start throwing numbers around, because you will have to live with the consequences.
“Well, let’s see if I understand the responsibilities fully…” You then proceed to itemize exactly what you will be doing on a daily basis and the parameters of your responsibilities and authority. “I believe my skills and experience will warrant a starting salary between $x and $x.”
“That certainly means we have something to talk about. While your range is $30,000-#35,000, I am looking for a minimum of #34,000 with an ideal of $37,000. tell me, what flexibility is there at the top of your salary range?”

What do you hope to be earning two to five years from now?

The interviewer is probing your desired career and earning path and is trying to see whether you have your sights set high enough—or too high.
“I’d like to be earning just about as much as my boss and I can work out!” Then ask “How much is it possible to make here?”

“In two years, I will have finished my CPA requirements, so with that plus my additional experience, industry norms say I should be earning between $x and $y. I would hope to be earning at least within that that range, but hopefully with a proven track record of contributions, I would be making above the norm.”   


Do you think people in your occupation should be paid more?

“Most jobs have salary ranges that reflect the job’s relative importance and contribution to a company. And those salary ranges reflect the norm for the great majority of people within that profession. That does not mean, however, that the extraordinary people in such a group are not recognized for the extra performance and skills. There are always exceptions to the rule.”




What are your goals?

Short term- Training, improved performance, meet company goals
Long term- Growth within the company

[ 本帖最后由 无敌偶最酷 于 3-7 10:53 编辑 ]




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状态 离线 #3   中 小 使用道具   发表于 9-29 02:22  资料  个人空间  主页 短消息  加为好友    Darma的面试经验报告

通常的职业面试到底是个什么东东？

在介绍具体准备和应对面试的经验之前，想先给大家一个big picture关于美国通常的职业面试。这个big picture是基於我个人的体会。

我经历的面试是针对商学院的学生的，面试的问题基本上都是behavioral questions （简单的说就是让你举例子），尤其是在第一轮面试，根本不涉及任何技术性问题，不管你应聘什么样的职位。这也许和那些对技术性及专门知识要求比较强的工作面试有所不同。但据我观察，即使是技术性工作的面试，现在越来越多的情况下，或多或少都一点behavioral interview的flavor. 通过behavioral questions,面试者主要想要了解的是应试者的软性技巧 (soft skills), such as communication skills, personal skills, self-promoting skills and personalities etc. 根据这些了解，面试者给出几个判断：应试者的工作经验和skill set是不是fit这个职位，这个人的沟通技巧是不是足够好，这个人的性格是不是fit公司的文化，是不是一个和同事能team work的人等等。


面试，尤其是第一轮面试，通常是半个小时到一个小时。在这么短的时间里，面试者的考察当然不可能全面，有时甚至是很主观。但作为我们这些找工作的人，我们无力改变这个现实。我们唯一能做的是做足功课，在面试的短暂的时间里，展现出自己最适合这个工作的特质，无论是hard skills（经验）还是 soft skills. 有时候，真实的你，真实的话，不一定讨喜，人家不一定愿意听。不要误会，我在这里不是建议你撒谎（个人认为，你可以夸大但不能撒慌），而是建议你有技巧的讲话。后面我会给出具体的例子。

Fortunately, 越是大公司，越是正规的公司，面试的形式越程序化，越rigid, 所以只要好好准备，摸清了美国公司面试的套路，面试本身就不再是一个可怕的东西。

我个人在对美国这一套面试经的认识走了好大一段弯路，付出了不少代价。所以我想把我失败的经验教训告诉大家，如果对大家能够有用，少走点弯路，我会很开心。

我在进商学院之前，虽然是在美国公司做事，但从来没有经历过，也没有听说过什么behavioral interview。我们学校在对MBA学生的placement非常重视，因为就业率直接关系到学校的排名。商学院专门设立了一个Business Career Center, 他们的一个主要工作就是给予学生在就业上的指导。在入学后的第一学期，学校就组织了一系列workshops，告诉学生如何利用就业中心的服务，如何准备面试，有哪些注意事项等等。很多美国人在本科毕业找工作的时候，已经经历了类似的面试程序，所以他们或多或少都有些经验，知道这些workshops都是在说些什么。

我不知道大家在国内有没有这样面试的经验。至少N多年前我本科毕业的时候，在国内没有这一套。所以，学校那些纸上谈兵的 workshops，当时没有引起我主观上对未来所面临美国这套面试东东的重视。我是属於那种比较盲目自信，一向自我感觉比较良好的人（汗流浃背~ ）。当时我觉得我工作经验丰富，又都是在数得著的大公司。我又比较能说（当时以为能说，就能说得好，再汗一个）。在面试当中谈谈自己的经验，各种例子那不是随手拈来，何难有之？当时老觉得自己是那种比赛型选手，临场发挥，那不是我们的强项吗？结果，就是带著这种自以为是的心态，我栽了一个前所未有的大跟头。

前文说过，在我们学校，on-campus recruiting for summer intern 多集中在第二学期春季1月下旬到3月上旬进行。一般是1月下旬，学生在学校的网上申请，如果被选中，面试在2月份就会纷至沓来。我在2月份2，3个星期里面一下面试了7，8家公司，加上当时贪多修了19个学分，那些日子面临巨大的压力. 刚开始面试头2，3家的时候，面试后自己还觉得不错。接著陆续受到rejection letters，才开始模糊感觉到前面面试后的良好感觉全是错的。还没有来得及分析问题出在哪儿的时候，后面的面试来了又去了。最后是全军覆没，全部被拒，面试了那么多，甚至连一个第二轮都没有进。要知道，对於MBA的学生，如果夏天没有intern，会对第二学年秋季开始找正式工作有非常负面的影响。

再看看周围的同学，最厉害的一个人（老美）他一个人就拿到3个internship offers，全是巨牛的公司。周围的中国同学也陆续有offer或有进展。那时已经是3月份，学校招聘季节已基本结束，我不象当地的老美有 connections, 还有路子可以继续找。机会稍纵即逝，我不是没有机会，而是机会来的时候，我没有抓住，结果是I got nothing，我无法原谅自己。

这样失去机会的事情在我以前的人生中从来没有发生过，我陷入了前所为有的沮丧。仍然清清楚楚记得那一天，老公来学校接我。一个星期没有见到他，看到他，心里一直积压的郁闷和沮丧一下子迸发了。就在学校大厅的一个角落里，靠在老公的肩膀上，I almost cried my eyes out. 我哭了一个多小时，直到两个眼睛哭得又红又肿（大家不要笑我啊）。我反复边哭边说："我从来都没有丧失过机会，而我这次有那么多机会，却一个都没得到。我不怪别人，只能怪自己。我怎么能允许这样的事情发生？"


后来擦干眼泪，痛定思痛，决定要彻底找出我面试的问题所在。我当时的想法是，我不能这样糊里糊涂的跌倒。找出原因，提高面试技巧，对我在今后找正式工作时会有很大的帮助。

我先去了Business Career Center见了counselor。我告诉了她我的困境，问她我的失败是不是因为我不qualify the position。她告诉我，只要你被公司选择作面试，至少说明你的resume里面有公司寻找的东西，which qualifies the position. 所以，可以肯定，something wrong with my interview skills.

针对这个结论，我马上采取了下列行动：

1）和Career Center约了mock interview。

这次的模拟面试是个学校请来的校外的专门作猎头公司的人。我在以前在学校做过一次模拟面试，但当时那个counselor好像不怎么有经验，或者just being nice, 根本没有指出我面试的根本问题。真是误人子弟呀！

模拟面试就是面试者问一些面试当中最常见的问题，如：Tell me about yourself. Tell me an example that you demonstrated your leadership. Give me an example about team work. Why are you interested in this position (or the company)? 这些基本的问题，我面试中几乎每次都被问到。在模拟面试中，应试者回答每个问题，然后面试者进行评估，给你提出改进意见。

这次对我进行模拟面试的女士非常有经验，并且very sharp，象秋风扫落叶一样无情。针对我对问题的回答，她指出了我很多具体的问题。最大的问题是回答罗里罗嗦，没有structure, 没有重点，give too much details。如果一个问题你的回答超过3 ─ 5 分钟，你就已经死翘翘了。当时光是tell me about yourself, 我差不多就讲了10分钟。关于用什么structure 来回答behavioral questions，我以后会专门进一步阐述。她进一步指出，我没有认真听她的问题。我当时有个毛病，答完一个问题后，心里就嘀咕，不知道答的怎么样。结果当对方问下一个问题时，精神就不集中。所以当你答完一个问题时，不管答得如何，赶快move on。If you are not sure about the question, ask the interviewer to clarify it.

这个女士还指出我的body language的问题，甚至我的头发也显的不精神。关于这些外表问题，我在以后还会专门谈到。这个女士很严厉，但我真的非常感谢她。她给了我一记当头棒喝，让我清醒地认识到我的面式技巧的差距。整个mock interview都录了像，回家后看到自己言语不连贯，语言组织得很差，罗里罗嗦的样子，一下子感觉到自己有很多工作要作work on the interview skills.


2）我第二行动是去找那些在面试当中表象出色的美国同学取经。

我找了2，3个人，有的和我一起面试过同一个夏天实习的职位。我坦诚地告诉他们我的问题，我需要他们的帮助。我问他们怎么 research company and prepare for the interviews，我问他们都问提面式者什么样的问题，我问他们都怎么回答问题的。他们给了我很多很好的意见（我在后文针对这些topics还会细述）。其中一个老美叫Len特别热情，和我谈了很长时间，毫无保留的把他的经验介绍给我。记忆深刻的是，他用一些我们在marketing学过的东西，对公司的销售（信息都可以在公司的年度报告中找到）作了一个简单的分析，问了面试者一个非常insightful 的关于price sensitivity的问题。真是不比不知道，一比吓一跳啊！同样是学东西，人家就知道活学活用，我怎么就没想到呢？人家为了一个面试做了多少 homework，我又做了些什么？俗话说，知己知彼，百战百胜。我既不知己（连自己的故事也讲不好），又不知彼（不会做company research），焉能不败？我和Len后来成为了好朋友，他是我100多同学当中我深为钦佩的人。在这里再次感谢Len对我的帮助。

3）我第三个行动是去借了专门指导如何面试的书。

图书馆里有很多种这样的书。我的建议先找一本薄一点的，简单一点的，你可以在短时间里读完的。目的是读过以后，你会有一个general idea关于职业面试的概念。然后分析你的具体情况，如果有必要再去找针对性强一些的书或内容。

我前一段时间找到一本e-book，名叫 "55 Interview Traps"。书不贵，只要9刀多。这本书只有60多页，言简意赅，有很多例子，可读性强。上面一些techniques 我在最近拿到offer的这次面试中有用到。我在这里想大家推荐。下面是买书的link,大家可以试试。

http://www.onlinetestprep.com/interview.html

个人觉得，一本general interview book 加上 Interview Traps应该可以对面试有一定academic的认识了。剩下的主要任务是do your homework about company research, work on your stories and sharpen your story-telling skills. 我在后面的章节里都会涉及这些issues. 
  
在采取了一系列行动之后，我更清楚的知道了自己的问题。我开始从平时一点一滴积累信息，提高自己的面试语言能力。具体方法以后会详述。经过努力，终於抓住了一个偶然的机会，得到了夏天在一个大公司里做marketing实习的机会。从2003年3月到9月的半年时间里，通过日常不间断的积累，我的商务语言表达能力提高了很多。在随后的秋季permanent position的面试中，发挥了作用。面试技巧的提高使我进入了第二轮，甚至是第三轮的面试（那个公司比较牛，只有它有三轮面试，而且在第三轮中还是 24个人竞争7-9个位置）。虽然最后没有胜出拿到工作，但与春天的面试全军覆没相比，自己进步了很多。更加坚定了我继续提高面试技巧和英语商务语言能力的信心。

在结束今天的报告之前，我还想建议大家。如果你在学校可以和同学，如果你不在学校，可以和朋友或家属，组织求职互助小组。我在总结提高面试技巧的时候，我经常和我的中国朋友进行讨论。同一个behavioral question，他或她会怎么答。人家的例子常常会给你启发，也许你有类似的例子，可以用在这个case上，你有时一会半时想不到（当然我坚决反对无中生有，剽窃他人的例子）。和朋友在一起，大家还可以互相练习。我有知道我们学校有的美国人组织这样的小组，一个星期碰头一次，汇报自己找工作的进展，起到互相督促的作用。找工作有时候会成为一个很长甚至很frustrating的process, 朋友之间互相精神上的支持会让人感觉好很多。
前面说过behavioral questions是在美国的职业面试当中最常见的形式。通常是面试者抛出一个问题，让你从你的经验当中举出例子。而从你给出的例子当中，面试者得以对你的skills和personalities加以了解和判断。有工作经验的人，尤其是工作时间比较长的人，当然最好举你工作当中的例子。对於那些没有工作经验的人，可以举在学校和同学做project的例子，参加学校社团活动的例子，在community做 volunteer 的例子。



关于Tell me about yourself，我在下一个报告中会专门谈谈如何回答这个问题。这个问题是看似简单，实际上很难对付的一个问题。下面我著重谈谈除此以外的其他问题。  

关于leadership，我想多说一点。可能因为是MBA，公司对应试者的leadership quality 非常重视。我们国人的概念是leader就是领导，就是有一定权力的人，有下属汇报的人。但要知道，有的人在领导的位置上，不一定就有 leadership，而有的人不在领导的位置上，但他或她可能在工作当中表现出很好的leadership的素质和能力。刚开始的时候，我觉得英文这个所谓的leadership很抽象，很难具体化。后来我渐渐明白leadership can be demonstrated in different ways.

For example, sometimes, a leader needs to be a change agent. When you initiate something new to change the common practice or the status quo, you have to rationalize your ideas, convince others, motivate them to change, and overcome various obstacles etc. In this case, you are in a leadership role.

Another example. Sometimes, it抎 be more difficult to lead people and have them work in concert when they are not reporting you. In my case, as an Export Sales Manager in charge of export sales to China, Japan and Korea, I need internal production, processing and logistic teams to work with me and to insure the production is in place on time, the product quality meets my customer‘s requirement and the shipments to my customers are on time. It takes leadership and teamwork skills to get the job done.

Leadership can also be demonstrated in crisis management, for example, when there is a quality problem with your company‘s products that may potentially cause a huge loss or negative publicity to your company or your customer. It takes leadership to act fast and decisively, so that the situation would be remedied and the potential damage would be minimized.

Leadership can be also demonstrated when you successfully carry out a project under the challenging timeline or with limited resource, or when you take initiative, identify a potential business opportunity and bring a new revenue stream to the company.


我在这里想说的是，不要把leadership理解的很教条和僵化。美国人可以把小小的或看似简单的事情给安上一个漂亮的名字。就象 project这个词。只要是有这么一件事情，有一定的objective, 需要人力物力在一定的时间里完成，都可以称之为project. 你完成个作业都可以是个project. 再比如model这个词，以前在我的眼里那得是个实实在在的，高深复杂的东西。但是我曾有幸看见一个公司所谓的Leadership Model。这是个有全球员工近10万人的大公司，不可谓不牛吧。结果这个他们引以为骄傲的，还要keep confidential的Leadership Model实际上是个PowerPoint slide, 就一张slide. 上面中间一圆圈，内写Leadership，然后四周画了几个方块还是圆圈，内写几项leadership quality，用了不同的颜色，看起来比较fancy。这就是一个model，好笑吧。

所以你没当过领导不要紧。大家把自己的工作经历和人生经历好好想一想，找出关于leadership的例子应该是不难的。


关于teamwork的问题，有很多varieties. 面试者可能有不同的方式发问。比如： Give me an example how you work with a team to solve a problem/carry out a project Give me an example that how you encourage your team members to do their jobs. Give me an example that how you deal with resistance in a team.   
  
想提醒大家的是，这些例子之间不是mutually exclusive。你可能有一个例子，which may fit different settings, such as leadership, teamwork, project management, problem-solving or initiative-taking. 你也有好几个不同的例子可以展示同一个quality。一般来说，你需要准备至少8 ─ 10 个例子来回答我列出的这几个topics. 针对leadership 和teamwork尤其要多准备几个例子。我曾经在一次面试中，同一个面试者要求我给出两个关于leadership的例子。（说明：我这里所说的经验也 □c更适合MBA graduate，对於有些技术性要求比较强的职位，请大家具体问题具体分析。）  

在谈了我对面试的几个主要问题的理解之后，现在可以谈谈我的体会，怎样回答这些问题。

除了Tell me about yourself 这个问题，the most commonly used structure/format to answer behavioral questions is STAR ─ Situation, Task, Action and Result.  

可能各位看官当中很多人已经听说过或了解这个东东。但是，我个人的体会，一般性的知道和了解不一定能使你活学活用。在我们商学院，每一个MBA一进学校，学校的就业辅导反复在各种场合跟大家说，STAR， STAR，在面试当中一定要用它来回答问题。当时，谁不知道STAR呀。但是把它能够熟能生巧的运用在各个例子当中却不是一天半晌就可以的。尤其当你在很紧张的面试的情况下，或是当面试者突然问你了一个unexpected question, 你可能就忘了follow this format.

一般来说，对每个问题的回答得控制在2-3分钟以内。在这很短的叙述例子的过程中，你的重点应该是强调Action 和Result，这是面试者最关心的部分。所以在时间分配上，对於Situation和Task你要非常简洁地一笔带过，交代清楚大概的背景就可以了。关于Result, 就像我前文中写resume一样，it needs to be a tangible result (or results). 尽量用数字或百分比来表示。

我刚开始面试的时候，常犯的错误就是在Situation 和Task上浪费太多时间。因为我原来工作的行业比较特殊，属於agricultural biotech industry （听起来fancy吧），实际上就是生产供应大田作物种子（如玉米，大豆），最终用户是广大农民兄弟。在这个行业里有许多专业词，比如hybrid seed (杂交种)。我在面试当中犯了一个严重错误就是在举例子时，没有把那些行业专业词换成人家能懂的，通用的词。因为人家听不懂，就试图想和人家解释，结果陷入给太多details的泥潭，纠缠在描述Situation 和Task上出不来。一个例子别说2-3分钟，就是5-6分钟也唠叨不清。

所以当你面试的工作是跨行业的，你一定要遏制住欲望，使用那些你耳熟能详的原行业的词或term。人家听不懂至少有两样坏处：听不懂，就没兴趣听了。而且还留下一个印象：你的经验离面试这个行业太远，你不fit。 不管是那种，你的面试已经完了。所以我后来学乖了，什么hybrid, 我连seed也不提了，就笼统地说our product.

举个例子。我在面试中讲到我开发中国种子市场的时候，我说： It抯 a fragmented market, therefore, we can抰 afford to hire a big sales force to serve the market. We have to rely on distributors and serve the market through the distribution channel. Since we priced our product at a premium price, 8 times higher than the local product, the biggest task is to identify, train and develop distributors, who would be capable in building a successful business with us together.   

上面这段话，你有没有看到我说中国的亿万农民，说种子，说我们卖的是油用向日葵种子，说因为regulation, 我们必须通过国营种子公司卖种子？没有。我说那些details, 尤其是有中国特色的details，别说不是我们这个行业里的人，就算是，也不一定能搞明白中国特色。我上面的这段话可以适用于任何一个business -to-business industry or business-to-business marketing的情况. 我的point是如果你面试不同行业的工作，一定要用人家听的懂的话描述你的例子。

在此，我建议大家，把你所有的例子写下来，严格按照STAR的形式写，然后反复斟酌记忆。有可能的话，找老美改下，要那些写作好的老美改。老美当中也不是每个人都擅长business writing的。面试的时候，千万不要让人感觉你在面无表情的背书。模仿老美讲话，抑扬钝挫，眉飞色舞。

很重要的一点是，你的例子不能用大白话写和说，要用professional business language来写和说。尤其是对MBA，公司付得薪水高，其期望值也高。整个面试考察很重要的内容就是你的communication skills. 在此，我想多谈谈我这方面的体会和经验。因为就算你成绩好，技术好，水平高，但你不擅长用business language 来沟通和交流，你的communication skills不好，sooner or later, 你的事业发展会受阻，尤其是在美国，这个非母语的国家。


记得有这样一句话，写得很好。"In business, communications are not only the way that we express ourselves, but also, more importantly, the way that we work with people."

也许你看我在这个报告里写英文还一套一套的，实际上我英文的vocabulary很差的。我给你讲讲我的背景你就知道了。我大本专业比较怪异，是科技日语。就这个专业名字又是一个有中国特色的东东，美国没这一说。日语就是日语，还科技，实际上那些科技的词，用日语一个都不会说。所以我给老美介绍自己的专业就说是日语。因为这个专业和后来的工作，我有近10年都没有碰过英语。若干年前因为开始在美国公司（国内）工作，从许国彰英文第二册开始把英文捡起来。我想这里大家英文的底子恐怕都比我强。

来读MBA之前，虽然已在美国工作和生活了两年，但由於当时的工作比较独立，加上公司的文化，我不需要写很正式的business report。我们也不太开什么会议，所以我也不需要用 PowerPoint作 presentation。平时和美国同事的沟通基本上是email。所以进商学院的时候，自己的商务英文水平还停留在写写非正式的email，能简洁的把事情讲清楚的水平。但是严格地说，当时的英文不是很professional（现在也还没有达到理想的水平）。  

但我有一个优点（现在要大言不惭地夸自己了）， 我对语言很敏感。当我在学校意识到business communication skills的重要性的时候，我开始通过各中场合，使用各种手段提高。

我积极参与上课发言。我在发言之前，总是打个腹稿，避免言之无物或?里?嗦。我参加学校搞的presentation workshop，学习presentation skills. 我参加学校的case competition来锻炼自己。我选修了business writing class。除了这些之外，提高英文的business communication skills, 我认为最重要的是要做一个有心人，你需要being very observing，每天，每时，每刻。因为罗马不是一天就建成的。  

比如，我随身带一个小本子。当我在日常学习中，读到任何一篇business的东东（可以是课本，case，报纸，公司的宣传材料等等），听到学校讲座里请来的那些公司头头任何一句讲话，只要我觉得在我面试当中可以利用上，我就把它记下来。说老实话，我现在在面试当中说得很多话，都是学人家的，靠平时这样积累下来的。

俗话说，好记性不如烂笔头。只有记下来，有空就看看，不知不觉你就记住了，那些professional business language就变成了你自己的了，到用的时候就可以随手拈来，运用自如。你如果注意观察一下那些成为公司executive的人，没有一个讲话没有水平的。在学校哪怕功课再忙，我都尽可能地听各种针对MBA的讲座。听的时候，我观察他们的谴词造句，他们讲话的structure, the logic behind their speeches，还有他们的body language。看著他们，我经常觉得很amazing，心里慨叹什么时候能变得像他们/她们这样用英文侃侃而谈，并且风度翩翩。

我还在各种场合观察美国人怎么interact, 怎么chitchat。这些技巧不管是在面试当中，还是将来工作当中，都是非常重要的interpersonal skills.

就算看电视，你也可以做一个有心人。我很喜欢看原来每周日晚演的电视剧"The Practice", 讲一帮criminal defense layer的故事。里面有大量的法庭辩论。我对那些律师在辩论时用的词，用的句子，用的逻辑，仰慕如滔滔江水。还有现在在播的"The Apprentice", 最喜欢看的就是board room里的discussion。从看电视，我觉得我也学到不少东西。所以上学这两年，我也没少看电视，不过，学习成绩因此就麻麻的了。

在这里，想向大家，尤其是要搞或正搞business的和MBA graduates, 推荐一个好东东。我想很多人都知道McKinsey，美国知名的consulting firm。他们办了一份季刊，叫"McKinsey Quarterly"。里面的文章涉及各种business issues, very analytical and insightful。每篇文章都不长，个人觉得比Harvard Business Review容易读。对於我来说，最大的好处是学习他们用的business language，他们用的词和句子都是很simple but professional的东东。虽然subscription 不便宜，一年的membership好像要150刀，但你可以access on-line所有的archives. 我去年在准备各种面试的时候，经常上去搜索关于我要面试的行业的文章作参考。再举个例子，如果你是应聘project management 尤其是IT，可以搜到各种相关的文章。找上几篇读读，用人家的词和句子polish你的例子，我觉得效果会不错。

总结下，准备应对面试的那些behavioral questions，是临上轿才扎耳朵眼儿的事情。而提高business communication skills，对於我们这些在美国打拼的中国人来说，是需要constant, persistent and life-long efforts，我们需要learn smart and work smart，才能在美国的职场立於不败之地。



      这个问题大概不管你面试什么工作，都是铁定要问到的问题。我前面说过这个看似简单的问题，实际上是个难对付的问题。通常我们会想，不就是介绍介绍我过去的经验吗，那很容易呀。别人不了解我，难道我还不了解我自己？

    但是你有没有想过，既然你简历上已经把你的经验也得很清楚了，why bother面试者要你再复述一遍？所以说，面试者肯定希望听到more than what your resume tells。

    以我的经验，他们通过你的叙述，除了工作和生活经验之外，最想知道的是在你made every each transition along the way，是什么原因使你做这个决定的。比如，你换了个工作或行业，why; 你选择来美国读书，why; 你选择读MBA，why？有些公司不错，在问这个问题之前会告诉你，他们对你做的每个决定后面的原因感兴趣。有的公司根本就不告诉你，但他们会 expect你在你的回答中告诉他们。

    在回答这些原因的时候，you need to be very careful, you need to selectively choose a reason that would make sense from the interviewer"s perspective, not necessarily from your perspective. 我个人觉得这是这个问题最tricky的地方。

    大家可能有这种体会。年轻的时候换工作也好，选择出国也好，有多少人在那个时候会想过design 自己的career path然后去实施呢，又有多少人会在make every move的时候问问自己why呢？最近有一首比较流行的歌，歌词有点意思："我不是黄蓉，我不会武功"。套在这个问题上，I would say，我不是超人，我没有想过。

    所以更多的情况下，机会来了，就抓住了，然后自己的人生可能就发生了改变。现在面试者要知道这些为什么，我们还真要好好想想找出个理由能说服人家的。

    我在报告1提到过，有时候，真实的你，真实的话，不一定讨喜，人家不一定愿意听。但是，一般情况下，就算你面试失败了，问问面试者的 feedback，大多数人根本不会告诉你说，我不喜欢你说的这个，我不喜欢你说的那个。一般面试者就说一些模棱两可，冠冕堂皇的外交语言把你搪塞过去。搞到我们这些应试者最痛苦的是，跌到了，都不知道怎么跌的。

    我也是在失败了几次后摸索出来的。举个例子。在去年找summer intern的时候，我和一个IT manager面试，但面试的工作和IT没有关系，我对IT是一窍不通。这个公司内部有个很正规的面试培训program，每个manager级别的人都必须接受这个培训，还要通过考核。所以他们到学校来招聘的时候，都不分部门。所有通过面试的candidates之后再被公司assign 到不同的位置上。在面试的前一天晚上，这个公司安排我们学校所有的应试者和面试者共进晚餐。恰巧这个IT manager坐在我旁边，而且我们交谈甚欢。所以第二天面试的时候，发现正好轮到他面试我，大家都很高兴。面试的过程很轻松，彼此的感觉也不错。他告诉我，他回去帮我找找看有没有适合我经验的位置。结果找了半天，也没有找到特别fit我的实习工作（唉，要么说这两年我找工作总是一波三折，一点都不顺呢）。但我还是问他要了feedback。这个人很好，给我了些指点。换个人，人家都不一定实话实说了。   

    这个IT manager指出，he didn"t feel comfortable about the reason when I explained why I made each transition。我回忆了下，当时我在回答Tell me about yourself这个问题时，在说明我离开第一个工作的原因是因为family relocation, which is true。但我的猜测是这个理由不是很合适。你想想，很多公司招聘MBA都是有可能培养这些人成为公司未来的leaders，是要有潜力和素质今后成为a leader。作为一个未来的leader，你的decision-making不是基於事业发展上顺利成章的理由，而是基於家庭的理由，是不是不 make sense?当然老美也有很多是因为家庭原因换工作的，但是他们不一定说出来。你完全可以找一个听起来漂亮，更冠冕堂皇的理由。关键是这个理由要让对方觉得make sense. 这就是我前面说的，真实的话不一定讨巧的意思。你得很有技巧的说话。  

    这次经验给我了一个教训。后来把这个教训推而广之，当人家问我为什么选择我上的这所商学院的时候，我再也不说是因为我老公换了工作到这个州来。我就说这个学校怎么好，这个地方有很多well-respected的公司，如面试我的公司（顺便拍拍他们的马屁），有很多potential career opportunities等等.

    在这里建议大家，在你回答Tell me about yourself时，或当面试者问你为什么选你就读的学校时，你如果是上的一个很知名的学校（如TOP10），在讲理由的时候，大可以讲这个学校的好话，引以为骄傲。如果不是，就像我上的这个学校，虽然不是全美TOP10，但是是当地最好的商学院，我就说因为这是其中一个理由。如果你上的学校一般，在当地也不是最好的，你就说选择这个学校，是因为它offer 的program的uniqueness （稍微要说明下哪里unique）。总之，你回答的基调要非常positive, 你的回答要make sense。

    上面就是我要讲的在回答Tell me about yourself的第一个重要注意事项，我觉得适用于所有面试场合。第二个注意事项也是基於我个人经验总结的，是不是适用于所有场合，大家具体问题具体分析。

    我前面说过，短短几十分钟的面试，很重要的一项考察内容是soft skills。所以，如果可能的话，在陈述你做过的每一个工作时，简单的summarize what soft kills were developed。如果你有一个很好的progressive track record，随著你的职位升高，你的responsibilities变化，你可以向面试者展示在每个不同阶段你培养的不同的soft skills.

    第三个我要强调的是，就像我在报告1提到的如何写resume一样，在谈你的工作经历的时候，除了谈到你的 responsibilities, 千万别忘了讲到results，tangible results。Again, 最好把结果量化，用数字或百分比。用百分比有个好处，有时你的成绩，如销售或节约的成本，合成具体金额可能不那么impressive, 但换算成总销售或总成本的百分比可能就听起来比较厉害。

    第四个注意事项前面在报告3中提过，就是时间的控制问题。回答Tell me about yourself, 我觉得，时间最好控制在5-6分钟，不管你有再长的工作经验。以我的例子而言，我有10年的工作经验，但我也得在5分钟里面把它讲完。这就需要你用的语言非常concise，需要很好的structure, 需要很流利地把它讲出来。试想，你如果吭吭巴巴，5分钟哪里讲得完。如果你做了若干个工作，但其中一，两个对你的事业发展起到重要的作用，或那些工作经验最接近你现在面试的这个，你需要highlight them，对於其他不重要的可以简单的说一下。
    以我个人的例子来讲，10年当中，对我有著深远影响的工作有三个，其中后面两个是同一个公司，不同的职位。在第一个工作之后，我又做过一个很无聊的工作，所以没多久，我就跑路了。对於这段工作经历我根本没有列在简历上。

    在这里，再告诉大家一个trick。简历上工作的时间，只列年份，用不著写详细的从某年某月拾到某年某月终（在你填写 Employment Application的时候，会需要）。In my case，我第一个工作是1990 ─ 1994（哎呀不好，大家可以猜出我年龄了，哭！），第二个无聊短暂的工作没列在简历上，所以第三个工作是从1995年到1999年。只写年份不写月份的好处是不仔细看，看不出第一个工作和第三个工作之间的gap。这么多面试者当中，只有一个面试者问过我。关键是那个工作我做的时间短没什么好说的，我要是说了的话，还得解释为什么要离开，这不是浪费时间嘛。所以说，如果大家也有类似的情况，可以用这个trick试试。


    前面讲了几个注意事项。回答Tell me about yourself, 要达到这几个注意事项的要求，it takes practice, practice and practice. Practice makes it perfect. 想想钢铁是怎样练成的？是需要你把你的回答写下来，反复研究修改，使的你的回答达到最简洁有力的程度，需要你大声的读出来，背下来。建议录音，自己听听，有发音问题的让别人纠正下，计算时间，别超时了。有条件的话穿的整整齐齐录像，最能看出自己的各种毛病了。可以和朋友，有经验的人，边看边讨论。俗话说，当局者迷，旁观者清。要不耻下问，不要怕丢丑，旁观者往往能看出你看不出的毛病。这个练习方法也适用于其他behavioral questions。

    在谈了这么多理论以后，我再来现身说法一下，谈谈我最近关于这个问题的实战经验。这次拿到offer，我觉得是我在回答这个问题上功不可没（每每回忆至此，相当的得意，呵呵）。

    我这次面试是公司飞我到其总部面试for an accounting position in Asia. 前面说过，这个公司是个fortune 100 company，annual sales 超过$22 billions。他们的interview process非常正规和professional。

    面试前，HR对我说，会有三个accountants面试我，每人一小时。没有任何technical questions, 全部behavioral questions。HR这位女士非常nice，她特意提醒我用STAR的形式。她安排了一个host接待我。

    我提前一天飞到，晚上与host吃饭。原来还担心吃饭和人家说些什么，后来发现这个女的比我还能说。所以我就让她说，时不时地接上两句，问个问题，让她接著说。吃饭的时候，她才拿出来第二天面试的agenda（我事先问HR要过，但那时候好像还没有finalize）。让我出乎意料的是，我在第二天早上正式和每个interviewer面试之前，我需要作一个Resume Presentation. 半个小时里面，three interviewers, HR and the host，和我一起开会。每个面试者介绍他们自己，然后就是我作presentation。我问host第一个问题就是，how much time would be appropriate for the presentation? 她说5分钟作用，然后留点时间人家问问题。这个host也超级nice，给我了不少关于第二天面试的advices. 我在面试完的时候，对HR说了很多host的好话。（在哪里读到，it"s very important to make your colleagues a winner in others" eyes.）

    Presentation和我坐著对他们谈我的经验就不一样了。它更formal，更能显出你的public speech的能力。我晚上回到酒店里，为了这5分钟的speech，跟个神经病一样念念有词地练了2个多小时。我设计了opening and closing，设计了一个地方稍微幽默一下。搞到最后，要睡觉的时候反而睡不著了。只睡了三个多小时，就爬起来，于7点钟赶到公司。但一点都不觉得困倦，可能神经高度紧张兴奋的缘故，要么我觉得自己是比赛型选手呢。

    作presentation的时候，我在学校训练过的好处体现出来了。我一点不紧张，面带微笑，在讲的时候，微微的转动身体，没有忘了和房间里的每个人保持eye contact（千万不要边讲边走来走去或晃来晃去,dancing around是大忌）。我看到他们有的人在我讲的时候微笑点头，I knew it"s a good sign。

    作完presentation后，结果可以用惊艳来形容（又一次大言不惭，请大家原谅）。让他们问问题的时候，一个在公司工作了30年的 accounting头头发问：你在来美国工作之前，有没有在美国生活过？答：没有，来出过几次差。另一面试者问，那你的英文在哪儿学的？答：中学那点底子，后来有10年没有碰英文，开始为美国公司工作的时候，英文很rough(个人觉得，这个词比用bad或 poor要好一些，建议大家用)。所以在上班的时候，差不多每个周末去学英语，学了两年（我说的都是实话）。他们一副被amazed的表情，我知道了我的 presentation was very impressive。然后我说了一句，不过我现在的日文变的很rough。大家都笑起来，我也觉得轻松了很多。等问完问题后，正好时间到，没有超时， perfect! 我的host在离开房间的时候特意跑到我面前，低声对我说: Excellent presentation! 我当时就觉得很开心。事实证明，第一炮很重要，我的presentation是留给三个面试者关于我的第一印象。这一炮成功了，后面进展得非常顺利。我和最后一个人面试的时候，他的第一句话就是你的presentation很好，vocabulary 很丰富。我当时肚里暗乐，心想，你还不知道我在学校因为vocabulary不好闹的笑话呢，在我的朋友里面是出了名的。

[ 本帖最后由 无敌偶最酷 于 3-6 22:00 编辑 ]




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状态 离线 #4   中 小 使用道具   发表于 9-29 02:28  资料  个人空间  主页 短消息  加为好友    At Job Interview 工作面试实用英语

大家都知道第一印象很重要。老外人虽然很讲效益，但和人第一次见面时，往往会先问一些无关紧要的问题。这叫做“Breaking the ice"（establish a rapport ）。工作面试时也一样。一见面：

The interviewer might ask you something like:

"How are you today?"

"Did you have any trouble finding this place?"

"How did you get here?"

你不要为"interviewer" 那么友好的问话和语调感到吃惊。The interviewer wants to put you at ease (help you relax).

So you just answer the question without going into too much detail.

The most important part最重要的:  

面试时，最重要的部分是谈你的"experience and qualifications". 所以当interviewer和你寒暄时，你可不要扯远了。
Qualifications： include your education from High School on and any special training you may have done in the past.   


Experience is any work that you have done that is directly or indirectly related to the job you are applying for.
  
Talk about your education谈你接受的教育:

因为你要谈的教育发生在过去，所以记住了要use past tenses.   



For example:
  
"I attended the University of New York from 1992 to 1996."

"I graduated with a degree in social science"

如果你目前还是个学生，那么应该使用present tenses:

For example:   

"I am currently studying at the University of New York and will graduate with a degree in computer science in this fall."

or "I am studying English at City College of New York."  

当谈你受的教育时，可别忘了提起你参加过的培训，得到过的证书和选过的一些和这份工作有关的课程。譬如computer training, correspondence courses, CCNP Certificate等等。

因为英语不是你的母语，而你的工作要求你会英语，那么你还得特别提到你的英语娴熟程度或告诉对方你是如何在这方面做努力的。

Talk about your working Experience and Qualifications淡淡你的工作经历和资格:

工作经历这个话题在工作面试中占最主要的地位。所以你要详细地谈。通常interviewer会很想了解你以前做过些什么和你是怎么做的。
-  
记住这个时候你可不要谦虚。你要很自信地，很流畅地谈你在以前和现在的工作中做了些什么和怎么做的。

谈时要注意时态。提到目前还在做的工作的时，要用present perfect or present perfect continuous，这样对方才能知道你如今还在为这家公司服务。   



For example:

"Learn-American-English have employed me for the last 2 years as a bookkeeper."

or "I have been creating customer accounts for 6 months."

当提起过去的工作经历时，要使用past tenses。 这样对方就能领会你已经离开那家公司。

For example:

"I was employed by Learn-American-English from 1996 to 1999 as a bookkeeper."

or "I worked as a receptionist at the learn-American-English while I was living in New York."

Talking about qualifications谈你的资格:

交谈中，你需要向对方展示你有技术和资格胜任你如今申请的这份工作。因为过去的经历并不一定正好完全适合于当今申请的这份工作，所以向对方展示你的能力非常重要。  

虽然过去的工作和如今申请的工作不一样， 但如果你能显示自己的"adapting skills", 那么通常情况下你也会有很大的机会得到这份工作。

Following is a wonderful example of adapting skills to fit the job desired:  

A Chinese new immigrant from Beijing who had worked as the manager of an important theater in Beijing. Unfortunately, he had to start from the beginning in New York and therefore wanted to get a job as a rodent exterminator (someone who kills rats!). When asked what kind of experience he had, he replied that, as the manager of the theater, he had had to make sure that the theater was always rodent free and was therefore capable of doing the job well!

注意：通常情况下interviewer在interview中很注重观察的是你的能力和你的“willingness to learn”.

Use the Right Word to Express (Verb)选用确切的词语来表达(动词）:

描述和表达你做过的工作，给对方留下一个深刻的印象，选择和运用确切的词语起到非常关键的作用。句子中最重要和最能体现语言水平的词是动词。

下面例出的是一串侧重描述怎样完成任务和工作的动词。 正确地运用这些动词，能使你在工作面试中给对方留下一个好的印象。
acted / accomplished / adapted / administered /advanced / advised / allocated / analyzed / applied / approved / arbitrated / arranged / assisted / attained / blended / brought / built / carried out / catalogued / changed / classified / collaborated / compared / completed / computed / conceived / conducted / constructed / consulted / contracted / controlled / cooperated / coordinated / corrected / counseled / created / dealt / decided / decreased / defined / delegated / derived / designated / detected / developed / devised / directed / discovered / distributed / documented / doubled / edited / encouraged / engineered / enlarged / escalated / established / estimated / evaluated / examined / expanded / experienced / explored / facilitated / finalized / formulated / founded / functioned / governed / grouped / guided / handled / harmonized / harnessed / headed / identified / implemented / improved increased / indexed / initiated / inspected / installed / instituted / interpreted / introduced / invented / investigated / justified / led / localized / located / made / managed / maintained / mechanized /merged / moderated / motivated / negotiated / opened / operated / organized / originated / overcame / perceived / performed / pioneered / planned / prepared / presented / presided / processed / programmed / promoted /provided / purchased / raised / recommended / recorded / recruited / rectified / redesigned / repaired / replaced / restored / reversed / reviewed / revised / saved / screened / selected / serviced / sorted / sparked / specified / started / stimulated / strengthened / summarized / supervised /supported / systematized / tested / trained / transacted / transcribed / transformed / tripled / upgraded / validated / varied / verified / vitalized / won / wrote ;



Use the Right Word to Express (adjective)选用确切的词语来表达(形容词）:

描述工作经历时，准确和生动地运用形容词很重要。下面的形容词可以用来描述你的工作水平：

accurate / active / adaptable / adept /

broad-minded

competent / conscientious / creative

dependable / determined / diplomatic / discreet

efficient / energetic / enterprising / enthusiastic / experienced

fair / firm

genuine

honest

innovative

logical / loyal

mature / methodical / motivated

objective / outgoing

personable / pleasant / positive /practical / productive

reliable / resourceful

self disciplined / sense of humor / sensitive / sincere / successful

tactful / trustworthy  

掌握并准确运用以上的动词和形容词能使你给interviewer留下美好和深刻的印象，从而帮助你得到这份工作。
工作面试中常提的问题

“招聘动向”的调查中，我们得到了以下这一串工作面试时常提的问题。适合运用于刚刚毕业的学生。

About personal questions关于个人方面的问题:
Please tell me about yourself.

How would you describe yourself?
  
Who or what had the greatest influence on your life?

What are some of the greatest personal challenges you have faced during your lifetime?

About your skills and abilities关于技术和能力方面的问题:

Why should our organization hire you?

What skills and abilities do you possess that will help make you successful in today‘s job market?

Please describe a frustrating experience from school or work, and tell me how you dealt with it.

How do you interact with people around you?

Who was the most difficult person you have ever dealt with, and how did you respond?

What are your major strengths and weaknesses?  

What personal factors do you consider most important when evaluating yourself?

Tell me about your communication skills, your personal skills relevant to work experiences, and your problem-solving abilities.

How well do you work with others?

What skills and abilities do you bring to this job?

Please list three personal attributes that you would like to improve, and tell me any efforts you‘ve made to make improvements in these areas.

What do you see as your greatest challenge when starting a new career?

How would your friends describe you? 

In what areas are you working to improve?

About your career goals 关于事业目标、方向方面的问题:  

What are your goals and aspirations for the next three years? five years? ten years?

What are your short and long-term goals?

How are you preparing to achieve them?

Why do you think you would be good at this profession (sales, retailing, marketing, etc.)?  

Please describe your ideal job.

Why are you interested in this industry/ profession/ occupation?

What work would you like to do that really interests you?

In what environment do you want to work?

What geographical location interests you most when working?

Please tell me about your plans for the future.   

What is your timetable for achievement of your current career goals?  

Why do you want to work for XYZ company?
  
In this organization, where do you see yourself in five years?   

Please tell me five things about yourself that would make you an asset to any organization that hired you.

About your academic programs and achievements关于你所选择的学科和你所取得的成绩方面的问题:  

Why did you choose this major field of study? 

Why did you choose this college or university?

What were your favorite college courses, those you liked most? Least? Why?

What is your grade point average (GPA)?

How satisfied are you with your accomplishments in this academic program?

What are your academic strengths?

What courses gave you the most difficulty?  

If you could, what changes would you make in your school‘s academic program?

About your working experience关于你的工作经历方面的问题:

What prior work experiences have you had?

What were your accomplishments in these prior work experiences?  

What were your most significant achievements?  

What would your last two employers say about you as an employee, either good or bad?

What projects were accomplished during your time on the job?

How were these accomplished?   

What can you tell me that you enjoyed most about your previous job experiences? Least?

Can you tell me about your toughest job assignment?

Please tell me about a conflict situation and how you resolved it.

Please elaborate on one of the work experiences listed on your resume.

Please tell me about the duties/requirements of your last job.

What did you see as your major strengths and/or weaknesses on this job?

About your accomplishments and achievements关于你所完成的工作和取得的成绩方面的问题:
  
In addition to your educational and professional experiences, what else would you like us to know about you in order to make an appropriate decision?

What are your greatest achievements at this point in your life?

About relocation and travel关于重新安置和出差方面的问题:
  
Are you willing to relocate?  

Do you mind traveling? "   

About your knowledge of this company关于你对本公司的了解程度方面的问题:   

What do you know about our company?

Why did you select XYZ company?

What are your expectations of the XYZ company?

Why do you want to work in the position you are seeking? 

Who else are you interviewing in your job search?

Why did you choose to interview with our company?

About salary and benefits关于薪水和福利方面的问题:

What starting salary do you expect as an employee?

What company benefits are most important to you?

How do you feel about an income made up totally of commissions?

[ 本帖最后由 无敌偶最酷 于 3-6 21:37 编辑 ]




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状态 离线 #5   中 小 使用道具   发表于 9-29 02:29  资料  个人空间  主页 短消息  加为好友    如何在北美找工作面试

1）北美通常的职业面试到底是个什么东东？
北美面试的问题基本上都是behavioral questions（简单的说就是让你举例子），尤其是在第一轮面试，根本不涉及任何技术性问题，不管你应聘什么样的职位。这也许和那些对技术性及专门知识要求比较强的工作面试有所不同。通过behavioral questions,面试者主要想要了解的是应试者的软性技巧 (soft skills), such as communication skills, personal skills, self-promoting skills and personalities etc. 根据这些了解，面试者给出几个判断：应试者的工作经验和skill set是不是fit这个职位，这个人的沟通技巧是不是足够好，这个人的性格是不是fit公司的文化，是不是一个和同事能team work的人等等。  
  
面试，尤其是第一轮面试，通常是半个小时到一个小时。在这么短的时间里，面试者的考察当然不可能全面，有时甚至是很主观。所以在面试的短暂的时间里，最重要的是展现出自己最适合这个工作的特质，无论是hard skills（经验）还是 soft skills. 有时候，真实的你，真实的话，不一定讨喜，人家不一定愿意听。Fortunately, 越是大公司，越是正规的公司，面试的形式越程序化，越rigid, 所以只要好好准备，摸清了北美公司面试的套路，面试本身就不再是一个可怕的东西。


1。回答不要啰里啰嗦，没有structure, 没有重点，give too much details。如果一个问题你的回答超过3 - 5 分钟，你就已经死翘翘了。
2。认真听考官的问题。当答完一个问题时，不管答得如何，赶快move on。If you are not sure about the question, ask the interviewer to clarify it.
3。借一本专门指导如何面试的书。图书馆里有很多种这样的书。先找一本薄一点的，简单一点的，你可以在短时间里读完的。目的是读过以后，你会有一个general idea关于职业面试的概念。然后分析你的具体情况，如果有必要再去找针对性强一些的书或内容。 推荐 "55 Interview Traps"。这本书只有60多页，言简意赅，有很多例子，可读性强，上面一些techniques 在拿到offer的面试中特别有用。"55 Interview Traps"的下载网址是：http://www.onlinetestprep.com/interv...?一本general interview book 加上 Interview Traps应该可以对面试有一定academic的认识了。剩下的主要任务是do your homework about company research, work on your stories and sharpen your story-telling skills.

2）如何回答behavioral questions？  

前面说过behavioral questions是在北美的职业面试当中最常见的形式。通常是面试者抛出一个问题，让你从你的经验当中举出例子。而从你给出的例子当中，面试者得以对你的skills和personalities加以了解和判断。有工作经验的人，尤其是工作时间比较长的人，当然最好举你工作当中的例子。对于那些没有工作经验的人，可以举在学校和同学做project的例子，参加学校社团活动的例子，在community做 volunteer 的例子。

面试中，最常遇见的问题有：

Tell me about your self.
Leadership example
Teamwork example
Project management example   
Problem-solving example
Taking initiative example
What‘s the most difficult decision you‘ve made recently?
Why are you interested in this position/this company?
What do you see yourself five years later in this organization?   

关于leadership，我们国人的概念是leader就是领导，就是有一定权力的人，有下属汇报的人。但要知道，有的人在领导的位置上，不一定就有 leadership，而有的人不在领导的位置上，但他或她可能在工作当中表现出很好的leadership的素质和能力。英文这个所谓的 leadership很抽象，很难具体化。但是，leadership can be demonstrated in different ways.
For example, sometimes, a leader needs to be a change agent. When you initiate something new to change the common practice or the status quo, you have to rationalize your ideas, convince others, motivate them to change, and overcome various obstacles etc. In this case, you are in a leadership role.   

Another example. Sometimes, it‘d be more difficult to lead people and have them work in concert when they are not reporting you. In my case, as an Export Sales Manager in charge of export sales to China, Japan and Korea, I need internal production, processing and logistic teams to work with me and to insure the production is in place on time, the product quality meets my customer‘s requirement and the shipments to my customers are on time. It takes leadership and teamwork skills to get the job done. 

Leadership can also be demonstrated in crisis management, for example, when there is a quality problem with your company‘s products that may potentially cause a huge loss or negative publicity to your company or your customer. It takes leadership to act fast and decisively, so that the situation would be remedied and the potential damage would be minimized.

Leadership can be also demonstrated when you successfully carry out a project under the challenging timeline or with limited resource, or when you take initiative, identify a potential business opportunity and bring a new revenue stream to the company.

最主要的是不要把leadership理解的很教条和僵化。北美人可以把小小的或看似简单的事情给安上一个漂亮的名字。就象project这个词。只要是有这么一件事情，有一定的objective, 需要人力物力在一定的时间里完成，都可以称之为project. 你完成个作业都可以是个project. 所以你没当过领导不要紧。大家把自己的工作经历和人生经历好好想一想，找出关于leadership的例子应该是不难的。


关于teamwork的问题，有很多varieties. 面试者可能有不同的方式发问。比如：  
Give me an example how you work with a team to solve a problem/carry out a project  
Give me an example that how you encourage your team members to do their jobs.
Give me an example that how you deal with resistance in a team. "  

想提醒大家的是，这些例子之间不是mutually exclusive。你可能有一个例子，which may fit different settings, such as leadership, teamwork, project management, problem-solving or initiative-taking. 你也有好几个不同的例子可以展示同一个quality。一般来说，你需要准备至少8 - 10 个例子来回答我列出的这几个topics.

除了Tell me about yourself 这个问题，the most commonly used structure/format to answer behavioral questions is STAR - Situation, Task, Action and Result.

一般来说，对每个问题的回答得控制在2-3分钟以内。在这很短的叙述例子的过程中，你的重点应该是强调Action 和Result，这是面试者最关心的部分。所以在时间分配上，对于Situation和Task你要非常简洁地一笔带过，交代清楚大概的背景就可以了。关于Result, 尽量用数字或百分比来表示。

如果原来工作的行业比较特殊，在面试当中常犯的一个严重错误就是在举例子时，没有把那些行业专业词换成人家能懂的，通用的词。因为人家听不懂，就试图想和人家解释，结果陷入给太多details的泥潭，纠缠在描述Situation 和Task上出不来。一个例子别说2-3分钟，就是5-6分钟也唠叨不清。

所以当你面试的工作是跨行业的，你一定要遏制住欲望，使用那些你耳熟能详的原行业的词或term。人家听不懂至少有两样坏处：听不懂，就没兴趣听了。而且还留下一个印象：你的经验离面试这个行业太远，你不fit。不管是那种，你的面试已经完了。最好把你所有的例子写下来，严格按照STAR的形式写，然后反复斟酌记忆。有可能的话，找老美改下，要那些写作好的老美改。老美当中也不是每个人都擅长business writing的。面试的时候，千万不要让人感觉你在面无表情的背书。模仿老美讲话，抑扬钝挫，眉飞色舞。

很重要的一点是，你的例子不能用大白话写和说，要用professional business language来写和说。整个面试考察很重要的内容就是你的communication skills. 因为就算你成绩好，技术好，水平高，但你不擅长用business language 来沟通和交流，你的communication skills不好，sooner or later, 你的事业发展会受阻，尤其是在北美，这个非母语的国家。

记得有这样一句话，写得很好。"In business, communications are not only the way that we express ourselves, but also, more importantly, the way that we work with people."

但如何提高自己的business communication skills 呢？

比如，随身带一个小本子。在日常学习中，读到任何一篇business的东东（可以是课本，case，报纸，公司的宣传材料等等），听到学校讲座里请来的那些公司头头任何一句讲话，只要觉得在我面试当中可以利用上，就把它记下来。现在在面试当中说得很多话，都可以学人家的，靠平时这样积累下来。俗话说，好记性不如烂笔头。只有记下来，有空就看看，不知不觉你就记住了，那些professional business language就变成了你自己的了，到用的时候就可以随手拈来，运用自如。你如果注意观察一下那些成为公司executive的人，没有一个讲话没有水平的。如果有机会听他们讲话，可以观察他们的谴词造句，他们讲话的structure, the logic behind their speeches，还有他们的body language。还可以在各种场合观察北美人怎么interact, 怎么chitchat。这些技巧不管是在面试当中，还是将来工作当中，都是非常重要的interpersonal skills.

总结下，准备应对面试的那些behavioral questions，是临上轿才扎耳朵眼儿的事情。而提高business communication skills，对于在北美打拼的中国人来说，是需要constant, persistent and life-long efforts，需要learn smart and work smart，才能在北美的职场立于不败之地。

Tell me about yourself

这个问题大概不管你面试什么工作，都是铁定要问到的问题。这个看似简单的问题，实际上是个难对付的问题。通常我们会想，不就是介绍介绍我过去的经验吗，那很容易呀。别人不了解我，难道我还不了解我自己？

但是你有没有想过，既然你简历上已经把你的经验也得很清楚了，why bother面试者要你再复述一遍？所以说，面试者肯定希望听到more than what your resume tells。 他们通过你的叙述，除了工作和生活经验之外，最想知道的是在你made every each transition along the way，是什么原因使你做这个决定的。比如，你换了个工作或行业，why; 你选择来北美读书，why; 你选择读MBA，why？有些公司不错，在问这个问题之前会告诉你，他们对你做的每个决定后面的原因感兴趣。有的公司根本就不告诉你，但他们会 expect你在你的回答中告诉他们。

在回答这些原因的时候，you need to be very careful, you need to selectively choose a reason that would make sense from the interviewer‘s perspective, not necessarily from your perspective.
在短短几十分钟的面试里，很重要的一项考察内容是soft skills。所以，如果可能的话，在陈述你做过的每一个工作时，简单的summarize what soft kills were developed。如果你有一个很好的progressive track record，随着你的职位升高，你的responsibilities变化，你可以向面试者展示在每个不同阶段你培养的不同的soft skills.

要强调的是，除了谈到你的responsibilities, 千万别忘了讲到results，tangible results。Again, 最好把结果量化，用数字或百分比。用百分比有个好处，有时你的成绩，如销售或节约的成本，合成具体金额可能不那么impressive, 但换算成总销售或总成本的百分比可能就听起来比较厉害。

还有，回答Tell me about yourself，时间最好控制在5-6分钟，不管你有再长的工作经验。就算你有10年的工作经验，你也得在5分钟里面把它讲完。这就需要你用的语言非常 concise，需要很好的structure, 需要很流利地把它讲出来。试想，你如果吭吭巴巴，5分钟哪里讲得完。如果你做了若干个工作，但其中一，两个对你的事业发展起到重要的作用，或那些工作经验最接近你现在面试的这个，你需要highlight them，对于其他不重要的可以简单的说一下。

最好就是把你的回答写下来，反复研究修改，使的你的回答达到最简洁有力的程度，需要你大声的读出来，背下来。建议录音，自己听听，有发音问题的让别人纠正下，计算时间，别超时了。有条件的话穿的整整齐齐录像，最能看出自己的各种毛病了。可以和朋友，有经验的人，边看边讨论。俗话说，当局者迷，旁观者清。要不耻下问，不要怕丢丑，旁观者往往能看出你看不出的毛病。这个练习方法也适用于其他behavioral questions。   

现在，这里为大家提供一个模版：

I would like to thank everyone for being here and interviewing me. I am going to give you a presentation about my resume.


My name is ~ ~. I got my bachelor degree at XXX University, a top-10 university in China. My major was Japanese. It‘s funny that I ended up in the US, instead of Japan.

I got my first job at N Company, which was a top-10 Japanese international trading company. I was working as a sales representative dealing with import/export business between China and Japan. This job brought me a great learning opportunity. I learned how to work with different people, such as importers, exporters, suppliers and customers in both counties. I learned how to negotiate with them, and how to close a deal. My communication and interpersonal skills were developed greatly. During 3.5 years, the business I was in charge of grew from 1.5M to 5M. Then, it reached a point, where I felt that import/export business was too broad and general. I wanted to go to an industry and gain specific industrial knowledge and expertise.

D Corporation presented me with a wonderful opportunity, where I could not only utilize my import/export experience, but also have greater responsibilities, such as strategic implementation and market development. I was reporting directly to the Asia Pacific VP. Since he was based in the U.S. and only visiting China 5-6 times a year, most of time, I was working on my own. It takes initiative, self-management and self-motivation to get the job done. From 1995 to 1999, I successfully implemented strategic plans, commercialized five products in highly regulated markets, recruited five exclusive distributors, and developed a strong distribution network. Sales grew from half million US dollars to 3.4M.

Due to my significant contribution to the company‘s bottom-line, I was promoted again from China Office Manager to Export Sales Manager in charge of export sales to China, Japan and Korea. I was transferred from Beijing Office to the company‘s headquarters in IL. In the meantime, D Corporation was acquired by M Company. We all became M‘s employees.   

As an Export Sales Manager, my responsibilities included pricing, budgeting, production planning, inventory management, and coordinating internal production, processing and logistics teams to fulfill customer‘s demand. My focus was gradually transferred from developing the top-line to watching out the bottom-line. Profit of China sales continually doubled in 2000. Sales to Japan increased by 30% due to successful delivery of commitments to customers. Sales to Korea were maintained same during an economic recession.

However, during my work, I realized that I needed to expand my knowledge and understanding in accounting and finance areas. This was one of the major reasons that I decided to leave M Company and pursue an MBA degree. The second reason was that I believe an advanced US MBA education degree would bring me more career advancement opportunities in the near future. Thirdly, B-school is a perfect place to meet people, make friend, and build my own professional network in this country.

At XXX School, I took 22 credits in accounting and 11 credits in finance. Plus Business Law I took before, I am now eligible for sitting on CPA exam.

In 2003, I got my internship at H Company in the marketing department, which deals with climate control products for residential consumers. I worked on a distribution project to review the current distribution strategies, analyze distribution network coverage and evaluate the distributors‘ performance. I was able to finish the project under a limited timeline, and provide the management team with meaningful recommendations.

Today, I am ready for a new set of challenges and an opportunity to bring all I have learned to a more challenging and rewarding position at your Company。

Now, I am open for questions. Feel free to ask any questions. Thanks.


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