露蜜雅:二十三、打电话六注意

来源:百度文库 编辑:偶看新闻 时间:2024/04/29 10:54:35
打电话六注意 :    在日常生活中,大家经常要打电话。如果要和英美人打电话,一定要注意以下六点:

  1. 介绍自己,可以说:①This is ...(speaking.) ②This is 7863469. ③... is here. 千万不能说I'm ...

  2. 询问对方是谁,可以问:①Who's that? ②Who's speaking (calling), please?千万不能问Who are you?

  3. 询问对方是不是某人,应问:Is that ...?或Is that ... speaking (calling)? 绝对不能问Are you ...?

  4. 通话时,有重要的事情要处理,不得不中断通话,要有礼貌地请对方稍等,可以说:① Hold on, please. ②Just a moment, please. ③ Wait a minute, please.

  5. 通话时,应说明打电话的意图或征求对方的意见,可以说:①I'm calling to tell you ... ②I'm calling to ask you ...

  6. 打电话时,拨错了电话号码,应说:Sorry, wrong number.